Real Reviews. Real Results: ServiceTrade Takes 7 Capterra “Best Ease-of-Use” Badges
Earlier this week, we announced our seventh Capterra “Best Ease of Use” award in 2025. These awards are particularly important as Capterra bases its evaluations on verified customer reviews. No wonder it’s considered the top destination for companies to find the right software and services for their business.
These badges reflect what matters most to commercial service contractors: more productive techs, greater efficiency, improved margins and growth, and happier customers. They’re awarded to top-rated products that meet strict thresholds for each badge, including a minimum of 4.5/5 average on the relevant rating (e.g., Ease of Use), and rank among the top 25% of qualifying products in their category.
ServiceTrade’s comprehensive field service management platform has an overall rating of 4.6, with 96% of customer reviews being positive and 3% being neutral. ServiceTrade helps commercial service contractors deliver better service and scale faster. It’s purpose-built to transform technician performance, elevate end-customer experiences, and streamline operations from the field to the back office.
Our 2025 Capterra “Best Ease of Use” Badges
1. Contractor Management — Current contracts, Informed customers, Efficient Operations
Featured ServiceTrade Capabilities
Contract and agreement engine: Standardize service programs (inspection, monitoring, and repair pull-through) with templates that prefill frequency, scope, SLAs, and pricing. Renewals auto-generate, so sales don’t have to rebuild from scratch.
Account hierarchy & sites: Organize multi-location customers cleanly; filter work and reporting by region, site, or asset group in one click.
Customer Portal: Branded, self-serve portal for approvals, job status, documents, invoices, and service history—fewer back-and-forth emails
How ServiceTrade Makes it Easie
Contractors like ServiceTrade’s unified view of agreements, sites, contacts, and active work. Team members can click into any customer or job to schedule, check status, quote, or invoice without context switching.
2. Field Service Management — One end-to-end workflow from lead to invoice.
Featured ServiceTrade Capabilities
End-to-end job lifecycle: Convert approved quotes to jobs, automate checklists on the work order, and push time/materials straight to invoicing.
Advanced Parts Management: Technicians issue purchase orders and enter receipts in the mobile application. Plan for the needed parts and only schedule a job if the parts are available.
Accounting integrations: Send clean, complete invoices to your connected accounting system with attachments (photos, forms, signatures).
How ServiceTrade Makes it Easier
Every step uses the same data model—no retyping, no hunting for files.
Admin spends minutes (not hours) closing out a day’s work.
3. HVAC — Built for commercial mechanical complexity
Featured ServiceTrade Capabilities
Asset-centric model: Track equipment by site, with model/serial, tagged components, and service history for each asset.
PM & seasonal programs: Templates schedule multi-visit PMs (cooling, heating, filter changes) with auto-generated tasks and materials.
Quoted repairs from the field: Techs capture deficiencies with photos/video, tap a pricebook item, and trigger a branded, multi-option quote.
How ServiceTrade Makes it Easier
Techs see exactly what to do on each service call; the office sees exactly what to bill.
4. Inspections — Accurate Inspections With Less Admin
Featured ServiceTrade Capabilities
Digital inspection forms: Speed up inspections with faster forms and streamlined processes. NFPA forms and custom checklists with required fields, conditional steps, and auto-fail rules.
Deficiency capture: Photos/video, severity, code references, and recommended remedy roll directly into a repair quote queue.
Certificates & reports: Accurate inspections and an ironclad paper trail limit liability. Instantly generate branded inspection reports, attach them to the job, and publish them to the customer portal.
How ServiceTrade Makes it Easier
Faster Inspections with less admin: Elevate inspections, minimize risk, and uncover new, high-margin repair revenue.
5. Scheduling — Faster, Smarter Scheduling
Featured ServiceTrade Capabilities
Smart Scheduling & Available Jobs Filters: Use advanced filters to identify and prioritize available jobs based on due dates, service lines, or even custom tags.
Map Scheduler: Schedule jobs visually with map pins that indicate unassigned work and filters to help you identify and assign the most relevant work.
Drag-&-Drop Calendar: Assign jobs and work orders to the calendar with an intuitive drag-&-drop interface.
How ServiceTrade Makes it Easier
Less chaos and time spent scheduling with tools that simplify job assignments and provide better visibility and control over technician schedules.
6. Service Dispatch — Get the right tech, to the right job, with the right parts and equipment.
Featured ServiceTrade Capabilities
Dispatch Board: Manage technician schedules at a glance, with a centralized view of assigned and unassigned jobs.
Capacity Planning: Track monthly technician utilization to maximize team capacity and better meet the demand of the market.
Route hints & clusters: Group nearby jobs and preview drive time before committing.How ServiceTrade Makes it Easier
How ServiceTrade Makes it Easier
Get more work orders done: Fully book technician schedules and minimize travel time between jobs. Dispatchers act on a single, live source of truth—no radios, fewer calls.
7. Work Order — Clear scopes in, clean invoices out
Featured ServiceTrade Capabilities
Smart task lists: Work orders inherit tasks from contracts, PM templates, and inspection outcomes; techs check off and add time and materials.
Media-rich records: Photos, video, comments, and signatures compile into a polished job summary automatically.
One-click handoff to billing: Completed work orders post all line items and documentation straight to invoicing
How ServiceTrade Makes it Easier
Techs capture what happened as they go; billing is seamless and efficient.
Why “Ease of Use” matters for contractors
Higher revenue per tech: Fewer clicks and less admin unlock more billable hours.
Elevated End-Customer experiences: Clear ETAs, branded customer updates, and a streamlined portal where customers can see inspections and transparent service records, invoices, and communications.
Scalable operations: Standardized templates and automation transform technician experiences and streamline back office operations.
Shorter billing cycles: Connected scheduling, work orders, quotes, and invoicing.
Improved technician satisfaction: Tools your techs actually want to use.
About the Capterra “Best Ease Of Use” badges
Capterra Best Ease of Use badges highlight the highest-rated products based on verified user reviews in specific software categories, using a documented methodology reviewed annually by Gartner Digital Markets. Learn more about how badges are awarded here. Capterra
Ready to see why contractors rate ServiceTrade so highly for usability? Book a demo and put it to work in your service business.
Simplify and Scale. Don’t Be Tricked by Fire Protection Software That Can’t Deliver.
Choosing software for your fire protection business is one of the most important decisions you’ll make. The right platform should simplify daily operations, ensure compliance, and scale with your growth—not slow your team down with wasted effort, risky gaps, or endless configuration. Unfortunately, not every solution on the market delivers on those promises.
For more than 13 years, ServiceTrade has been building a platform purpose-built for US fire protection contractors. That experience matters—because it means compliance, workflows, and features that actually fit your business from day one. Here are four reasons why choosing the right platform protects your margins, reduces risk, and sets you up for growth.
1. One Workflow, No Redundancy
Your technicians’ time is too valuable to waste on duplicate data entry. Some solutions force techs to enter deficiencies twice—once for reporting and again for quoting. That’s 30+ minutes lost on every inspection and countless opportunities for errors.
ServiceTrade eliminates this redundancy with a single, unified workflow. Techs capture deficiencies once, and that data flows seamlessly through reporting, quoting, and billing. The result? More accurate inspections, higher technician productivity, and healthier margins.
2. Asset Intelligence That Scales With Growth
A flat list of assets might work for a single small building, but it collapses when you take on enterprise clients with multiple buildings and complex fire systems. Technicians end up scrolling through hundreds of unorganized entries, wasting time and risking mistakes.
ServiceTrade offers true hierarchical asset management. Whether it’s a 20-building campus or a single storefront, your assets are structured the way that is aligned with the systems you service – making it faster and easier for techs to get the job done right the first time.
3. Built-In US Fire Protection Expertise
Compliance is non-negotiable. Some providers are still learning US codes or outsourcing forms to generic companies, which puts the risk squarely on you.
ServiceTrade is different. With 13+ years of US fire protection experience, our in-house experts create and maintain NFPA forms that are intuitive and compliant. Your team works with forms that make sense to them—and your liability risk is reduced. We also create and maintain forms for local jurisdictions (like California’s AES forms) and forms that meet Joint Commission requirements.
4. Future-Proof Architecture That Won’t Trap You
“Highly configurable” sounds good until you realize it means you’re responsible for building and maintaining your own system—or paying someone else tens of thousands of dollars to do it. Add per-user pricing and unpredictable implementation fees, and growth becomes a liability, not an opportunity.
ServiceTrade takes the opposite approach. Our proven architecture scales with you, and our predictable pricing ensures that success doesn’t come with spiraling costs or technical debt. You get best practices baked in, not a pile of configurations to manage forever.
The ServiceTrade Advantage
Beyond streamlining inspections, ensuring compliance, and supporting growth, ServiceTrade delivers advantages that competitors simply can’t match:
Smarter Operations – AI-powered tools transform field data into polished reports and insights, helping your team work faster and your customers get answers quickly.
Resilient Workflows – Proven processes and built-in best practices keep inspections, quoting, and compliance consistent—even as your business grows or your team changes.
Future-Ready Growth – Scalable architecture and predictable pricing mean you can expand with confidence, without hidden costs or technical debt.
ServiceTrade isn’t just another software option—it’s the platform that keeps your business efficient, resilient, and ready for what’s next.
Ready to see how much easier life can be for your techs, your office, and your customers? Book a demo with ServiceTrade today.
Why Integrated Inspection Management Is Critical For Successful Growth
Fire protection contractors face a critical decision when choosing inspection software: go with a standalone inspection tool or invest in a comprehensive field service management platform with native inspection capabilities. The choice impacts everything from operational efficiency to profit margins.
The Hidden Costs of Fragmented Systems
Many fire protection companies cobble together separate solutions—one for inspections, another for work orders, a third for billing. This approach creates expensive inefficiencies that compound over time. When inspection data lives in isolation, technicians end up re-entering asset information, office staff manually input deficiency details to create quotes (if the paperwork makes it back to the office), and customer communication suffers from incomplete information.
The Integrated Advantage
A unified platform with native inspection management delivers three game-changing benefits:
One Solution, One Implementation: Instead of managing multiple vendor relationships, training schedules, and integration headaches, you implement once and train once. Your team learns a single system that handles everything from initial inspections through deficiency repairs and billing.
Elimination of Duplicate Work: Technicians enter information once, and it flows through your entire process. No more re-typing asset details, manually creating quotes from inspection reports, or playing phone tag between field and office to clarify deficiency details.
Closed-Loop Data Flow: Asset information, inspection results, and deficiency details flow seamlessly through your entire operation. When a technician identifies a fire pump issue during inspection, that data automatically populates repair quotes, work orders, and customer communications—no manual handoffs required.
This integrated approach doesn’t just save time—it transforms how you deliver service, manage compliance, and grow recurring revenue through systematic deficiency follow-up.
From Fragmented Tools to Integrated Success: 9 Questions to Guide Your Fire Protection Software Choice
Recognizing the value of an integrated inspection management platform is only the first step. The bigger challenge is choosing the solution that will truly support your business as it grows. With countless options on the market—each promising efficiency, compliance, and ease of use—it’s easy to feel overwhelmed. By asking the right questions, you can cut through the noise and identify a platform that not only streamlines operations today but also positions you for long-term success.
Use the following eight questions as a framework to guide your evaluation and ensure you invest in the right solution for your business.
1. Does the platform provide a unified, mobile-first experience?
Can your technicians and office staff work from a single system, without jumping between multiple tools? A unified, mobile-first platform allows techs to complete inspections, log deficiencies, and manage quotes directly in the field. Meanwhile, office staff gain real-time visibility into status and data flows seamlessly across the business. This integration saves time, reduces errors, and improves adoption.
2. Is the software built with industry-specific workflows?
Does the platform reflect the unique needs of fire protection contractors—or is it just a generic field service tool? Purpose-built workflows such as deficiency-to-quote processes, multi-line inspections, and prioritization of high-value jobs make daily work faster and more accurate. Industry-specific features reduce the need for customization and workarounds. Choosing software designed for your world ensures better results from day one.
3. How does the system streamline the inspection process?
Will your technicians spend less time on repetitive data entry and more time serving customers? The right platform should pre-populate asset information, capture data once for both reporting and quoting, and provide visibility into inspection progress for the office. A smooth inspection experience translates into efficiency, consistency, and professionalism. When inspections are seamless, the whole business benefits.
4. Does the solution help you stay compliant?
How does the software keep you aligned with NFPA, AES, and Joint Commission requirements? Look for a platform with a robust forms library that’s updated when NFPA codes are updated, while still supporting older editions of NFPA forms to meet AHJ requirements. This reduces compliance risks and ensures customers receive reports that meet regulatory standards. Compliance isn’t optional—it’s a core part of your reputation and revenue.
5. How does the platform organize and report on your assets?
Can you easily track, analyze, and report on your assets in a way that matches how your business actually operates? The right platform should use a real-world 2-3 tier architecture that mirrors your business structure, making asset management intuitive for your team. Asset-specific data fields ensure you capture the right information for each type of equipment, enabling accurate analysis and comprehensive reporting. When you need compliance documentation, the system should generate NFPA reports organized by building, providing the specific documentation required for each location. Proper asset organization and reporting capabilities transform raw data into actionable insights that drive better business decisions.
6. Does it enhance the customer experience?
Will your customers find it easier to do business with you? Self-service portals, online quote approvals, and digital payment options provide convenience and build trust. A smooth, modern experience encourages repeat business and valuable word-of-mouth referrals. Your software should be a tool for strengthening customer relationships—not just managing internal operations.
7. What onboarding and support resources are provided?
Will your team get the training and help they need to adopt the system successfully? Ask whether the vendor offers guided onboarding, clear documentation, and responsive support. A strong partner doesn’t just sell software—they equip your team to succeed with it. Good onboarding and support is the difference between frustration and lasting value.
8. Does the vendor have a proven track record in fire and life safety?
How long has the provider been serving the fire protection industry, and what do their customers say? Look for vendors with years of experience, strong references, and a history of supporting contractors like you. Bonus points if they offer user conferences or community forums where customers can share best practices. A proven track record signals stability, credibility, and a commitment to your success.
9. Can the platform scale with your business?
As your company grows, will the system keep up? Look for software that can handle more technicians, complex reporting requirements, or expanded geographic regions without requiring a disruptive switch. Scalability protects your investment and ensures you’re set up for long-term success. Choosing a future-proof platform means today’s decision will continue paying dividends tomorrow.
Ready to Transform Your Operations?
Choosing the right inspection software isn’t just about ticking off features—it’s about finding a partner you can trust to support your business today and grow with you tomorrow. Your fire and life safety business deserves software built for your industry—not generic tools. With ServiceTrade Inspections, you’ll gain compliance, efficiency, and a proven partner for growth – download our Inspections Software Buyers Guide or schedule a demo todayto see the difference.
Is Your Field Service Management Software Being Sunsetted?
If you’re feeling pressure to switch software, especially to a system you didn’t choose, you’re not alone.
Recent acquisitions in the field service management world have left many contractors scrambling, facing tight migration deadlines and major disruptions to their operations.
Forced to Change? You’re Not Alone.
We’ve heard from many contractors who are frustrated by sudden platform shutdowns and rushed transitions. After investing time and money into a system that worked for them, they’re now being told to move fast—or risk being left without a solution.
This isn’t an isolated event. It’s part of a larger pattern that’s affecting businesses across the industry.
Software Consolidation Shouldn’t Cost You Stability.
Mergers and acquisitions are a natural part of the software world. But how a company treats its newly acquired customers speaks volumes.
Are they acting like a true business partner—or simply pushing you to hit their next revenue target?
At ServiceTrade, we take a different approach. When we acquired SalesManager over three years ago, we didn’t force customers onto a different system. We invested in SalesManager, making it even stronger.
It’s still the leading tool for tracking sales opportunities and preparing rich maintenance and project proposals for the mechanical market.
If a product works for contractors, we believe in making it better—not shutting it down.
Why ServiceTrade Could Be the Right Move for You
If you’re feeling uncertain about your current situation, you’re not stuck. Many contractors in your position are making the move to ServiceTrade. Here’s why:
Structured Implementation: Our proven onboarding process, backed by dedicated in-house resources, ensures you go live quickly without major disruptions to your business.
More Jobs, Less Admin Headaches: Customers report up to a 15% increase in weekly work orders after switching to ServiceTrade.
Faster Cash Flow: ServiceTrade users experience up to an 80% reduction in proposal creation time and a 50% faster billing cycle—helping your business stay healthy and growing.
Field Teams That Sell and Serve Better: We make it easy for technicians to document issues on-site, capture photos, and flag additional work—helping you boost service quality and drive more revenue.
A Platform That Grows With You: Unlike others who sunset products after an acquisition, ServiceTrade continues to invest in our platforms because your success is our success.
Don’t Let Forced Changes Disrupt Your Business.
You deserve a field service management solution that works for you, not one that’s forced upon you. Explore how ServiceTrade can provide a stable, supportive, and user-friendly alternative. We’re here to help you navigate this transition and ensure your business continues to thrive.
Contact us todayto learn more about how ServiceTrade can support your needs.
Nick Rohan
VP of Product, Commercial Mechanical at ServiceTrade
How ServiceTrade Gets Implementation Right (When Others Don’t)
After 12 years of implementing field service software for thousands of contractors, one thing becomes crystal clear: successful digital transformation requires more than just good software. It requires a proven methodology, deep industry expertise, and the foresight to navigate common pitfalls that can slow down—or completely derail—your implementation.
At ServiceTrade, we’ve helped over 1,400 contractors go live successfully, more than any other commercial FSM platform. We know the process is complex, and it doesn’t always go smoothly. But we also know where and why things go wrong, and how to make sure they don’t.
The 5 Most Common Implementation Pitfalls (and How ServiceTrade Gets It Right)
If you’re evaluating software partners, here’s what to watch out for—and how ServiceTrade gets it right at every stage.
1. Lack of Ownership Derails the Entire Project
Without a clear project leader on both sides, implementation loses momentum. Communication breaks down. No one knows what’s next. Tasks pile up. Deadlines slip.
ServiceTrade Solution: We assign a dedicated project lead to every customer, backed by a 40-person professional services team. We help you:
Identify your internal champion
Coordinate all stakeholders
Establish clear communication channels
Build realistic timelines with milestone check-ins
We don’t just hope the process moves forward, we drive it forward.
2. Bad Data = Bad Outcomes
Poor data migration leads to lost customer history, broken pricing, and operational chaos. Companies often underestimate how hard it is to migrate clean, accurate data and how long it takes to fix bad imports after the fact.
ServiceTrade Solution: Our expert team includes specialists in data strategy and cleanup. We follow a rigorous validation process:
Accurate transfer of relevant data
Multiple rounds of data review and testing
Verification of synchronized systems at each step
Ongoing guidance on data governance post-launch
Clean data isn’t a checkbox, it’s a cornerstone.
3. Integrations Fail Without the Right Expertise
Accounting and ERP integrations are where many implementations stall. Vendors overpromise and underdeliver, leaving teams stuck with duplicate data entry, reconciliation headaches, and disconnected systems.
ServiceTrade Solution: We’ve successfully integrated with all of the biggest accounting platforms in the industry (see our accounting integrations here). Plus, we offer:
Dedicated accounting integration consultants
Prebuilt frameworks tailored to your software
SLA configuration and permissions setup
Thorough integration testing before go-live
With ServiceTrade, integration isn’t guesswork, it’s guided by experience.
4. Users Don’t Adopt What They Don’t Understand
With many software providers, training is too generic, too short, or too technical. Users feel overwhelmed, frustrated, or worse, completely disengaged. And when adoption fails, ROI disappears.
ServiceTrade Solution: We don’t just train, we teach your team to thrive. Our change management approach includes:
Online resources and clear documentation
Tailored support to address resistance and confusion
Weekly working sessions to solidify learnings.
Business process guidance—not just button-clicking
We prepare your people to own the new system from day one.
5. “Go Live” Is Not the Finish Line
Many vendors treat go-live as the end of the journey. But without follow-through, users fall back on old habits, issues go unresolved, and progress stalls.
ServiceTrade Solution: We ensure post-go-live support and optimization:
Regular KPI check-ins
System usage analysis and coaching
Iterative improvements based on your feedback
Our goal isn’t just getting you live, it’s helping you succeed long after.
Why ServiceTrade Is Different
These pitfalls aren’t theoretical—we’ve seen them happen, especially with customers coming to us after failed implementations with other vendors. Many have told us that our competitors fall short when it matters most: during implementation.
We’re different.
With 1,400+ successful implementations, a team of 40+ pros, and a proven process, we bring both the technical muscle and the change management expertise to guide your team from day one to full adoption.
Our services team includes:
Product-specific implementation consultants
Accounting integration experts
On-site discovery and launch support
Deep experience in parts management, sales ops, and custom workflows
We don’t just turn on the software. We turn your business into a more efficient, scalable version of itself.
If you’re considering new field service software, don’t gamble on your implementation. Choose the partner with the most experience, the deepest industry knowledge, and the clearest process.
Choose ServiceTrade.
Let’s talk about how we can help your business implement the right way, the first time.
Danielle Hardy
VP of Professional Services at ServiceTrade
5 BuildOps Competitors and Alternatives in 2024
Choosing the right software to manage field service operations can be a game-changer for any business. BuildOps is a leading field service management platform, offering tools for scheduling, dispatching, invoicing, and overall project management. However, with evolving needs and new advancements in the market, many businesses are looking for alternatives that better suit their operations. Whether it’s optimizing technician efficiency or improving customer communication, finding the right software can directly impact profitability and service quality.
In this article, we will explore five BuildOps competitors and alternatives in 2024, highlighting their features, strengths, and pricing. If you’re seeking a solution that better aligns with your business needs, these options could be what you’re looking for.
BuildOps Competitors:
ServiceTrade
Jobber
KickServ
Service Fusion
ServiceTitan
ServiceTrade
As a robust solution for commercial mechanical and fire contractors, ServiceTrade excels in areas where BuildOps may fall short. The platform offers a wide range of tools designed to improve service operations, increase technician productivity, and enhance customer relationships.
What Make ServiceTrade a Great Choice
ServiceTrade outperforms BuildOps in several critical areas:
Rich Asset Tracking: ServiceTrade offers a robust asset tracking system that connects assets with related records like deficiencies and services, enabling seamless lifecycle management.
Customer Visibility & Insight: Unlike BuildOps, which relies on static updates through PDFs and Word documents, ServiceTrade offers a real-time customer portal. This transparency builds trust and enhances the overall customer experience by giving clients visibility into ongoing work.
Speed to Cash: ServiceTrade accelerates the process of closing out work orders with faster load times and more streamlined processes, including field quoting and deficiency quoting.
Technician Productivity: ServiceTrade empowers technicians with flexible mobile tools to access work orders and communicate efficiently.
Company Commitment: ServiceTrade offers a reliable implementation process, ensuring that customers experience a smoother transition and faster ROI.
Key Features
ServiceTrade’s comprehensive platform includes:
Commercial Service Management Tools: Efficiently schedule, dispatch, and manage service work while providing a superior customer experience.
Quoting and Invoicing: Generate professional quotes and invoices quickly, improving cash flow and customer satisfaction.
Customer Portal: Offer 24/7 online access to service history, upcoming appointments, and equipment details.
Mobile App: Empower technicians with a powerful yet easy-to-use mobile app for real-time job management and documentation.
Reporting and Analytics: Gain actionable insights into business performance and operational efficiency.
ServiceTrade’s streamlined user interface, mobile access, and automated invoicing give both technicians and office teams everything they need to stay connected, efficient, and profitable.
Request a demo to see how ServiceTrade can transform your service operations.
Pros
Specialized focus on commercial contractors, unlike ServiceTitan’s broader approach
Comprehensive suite of tools designed for improved efficiency and profitability
Real-time mobile access for technicians, enhancing field productivity
Robust analytics for data-driven decision making
Excellent customer support and industry expertise
Pricing
ServiceTrade offers flexible pricing plans tailored to the needs of commercial contractors, based on your business size and requirements. This approach ensures you only pay for the features you need, potentially offering better value compared to ServiceTitan’s pricing structure.
Jobber is another strong alternative to BuildOps, offering solutions tailored for small to medium-sized service businesses. Jobber excels in providing an easy-to-use interface, scheduling tools, and customer management features. However, for larger operations, ServiceTrade’s scalability and advanced reporting tools offer more robust functionality.
Key Features
Scheduling and dispatching
Invoicing and payment processing
Mobile app for technicians
Pros
User-friendly interface
Strong focus on small businesses
Pricing
Jobber’s pricing starts at around $29/month, making it one of the more affordable options for small teams.
KickServ
KickServ is another BuildOps alternative, ideal for businesses looking for simplified job management. It is known for its intuitive interface and ease of use, making it a good option for smaller operations.
Key Features
Job scheduling and management
Automated follow-up reminders
CRM tools for managing customer relationships
Pros
Simple, user-friendly interface
Cost-effective for small businesses
Pricing
KickServ offers competitive pricing starting at $29/month, depending on the number of users.
Service Fusion
Service Fusion caters to a wide range of industries, offering features like invoicing, dispatching, and GPS tracking for service technicians. While Service Fusion provides an affordable solution for small businesses, its feature set is limited compared to the more comprehensive tools offered by ServiceTrade.
Key Features
GPS tracking for technicians
Invoicing and billing
Mobile app for service professionals
Pros
GPS tracking for technicians in the field
Affordable entry-level pricing
Pricing
Service Fusion starts at $99/month for up to 100 users, making it a cost-effective solution for larger teams.
ServiceTitan
ServiceTitan is a well-known field service management platform that offers comprehensive tools for scheduling, dispatching, and project management. However, ServiceTitan’s pricing and complexity may be overkill for smaller businesses, where ServiceTrade’s more tailored approach shines.
Key Features
Advanced reporting and analytics
Project management tools
Mobile access for technicians
Pros
Industry-leading features
Excellent scalability for large operations
Pricing
ServiceTitan’s pricing starts at $398/month, making it a higher-priced solution compared to others on this list.
Looking for BuildOps Alternatives?
While BuildOps is a solid option for field service management, ServiceTrade stands out as the superior alternative for businesses looking to improve field efficiency, office coordination, and customer relationship management. With its advanced tools for commercial mechanical and fire contractors, ServiceTrade offers a scalable solution that grows with your business.If you’re ready to enhance your service operations, request a demo today and see how ServiceTrade can help your business thrive.
Top 5 FieldEdge Alternatives and Competitors in 2025
Running a service business is challenging enough without being slowed down by software that can’t keep up.
Established in 1980, FieldEdge is often a top choice for field service software, with over 40,000 users and multiple awards. FieldEdge offers both in-office and on-the-field software for HVAC, mechanical, and fire protection industries. Core functions of the FieldEdge platform include scheduling and dispatching, customer management, price presentations, and a mobile CRM.
It might seem like the right field service management software, but user reviews find several aspects of the platform lacking. From a confusing cost structure to frequent system downtime, FieldEdge might not be as seamless as it appears.
Whether you’re upgrading your current system or searching for your first field service software, there are plenty of FieldEdge alternatives available. In this article, we’ll introduce five leading FieldEdge alternatives that offer more robust tools, greater flexibility, and the efficiency your business needs to thrive in 2025.
ServiceTrade
Jobber
Service Fusion
BuildOps
ServiceTitan
Not quite sure where to start? Reach out to our team and we’ll guide you through the process of choosing the right field service management software.
1. ServiceTrade
ServiceTrade is a leading provider of commercial field service management software solutions. With products for operations, sales, inspections, and parts management, ServiceTrade offers a comprehensive platform for a wide range of commercial contracting industries.
ServiceTrade’s Dispatch and Scheduling dashboard—all your daily information, on one screen.
Service businesses and industries require a specialized approach. From ServiceTrade’s HVAC Service Software solution to Fire Protection Software, we build solutions for your individual business. Get the exact tools and features you need without unnecessary clutter clogging up your dashboard.
Key Features
ServiceTrade offers a cloud-based system for professionals in commercial HVAC, mechanical, refrigeration, electrical, kitchen exhaust cleaning, and fire protection and life safety. Key features include:
ServiceTrade’s Office Coordination suite of tools assists with scheduling, dispatching, and managing service requests. Project management tools help keep budget and timelines on track while Smart AI features help office staff make data-driven decisions.
Create thorough job summaries with the click of a button with SmartSummary.
The Parts Manager tool helps streamline parts operations by giving technicians a simple way to issue purchase orders and access the necessary parts for every project. It also helps eliminate delays and inaccuracies in invoicing by automatically pulling parts and costs directly from work orders for precise billing.
Management Visibility provides essential real-time insights into workflows, KPIs, financial performance, and client information. Turn data chaos into order with easy accounting integration capabilities:
Highlight and fix issues quickly, create powerful reports, and improve operations with forecasting and analytics tools.
All the data you need, in one modern dashboard.
Customer loyalty comes from an exceptional customer support experience. Create a single source for customer data and track service history with ServiceTrade’s Client Communication tools. Build strong relationships from the start with an in-depth customer portal, online quoting system, service link, and Smart AI features to automate communications.
Keep customers in the loop with the Customer Dashboard.
The Sales Manager CRM helps you monitor your progress toward sales goals on a daily, weekly, and monthly basis. Using streamlined workflows, it guides accounts from prospecting to signing while providing insights on key sales metrics, including sales volume, seller activity, and projected labor hours.
“BlueHat Mechanical has experienced over 40% revenue growth in the last year since building out its sales team and using SalesManager,” says Karim Nice at BlueHat Mechanical. Learn how Sales Manager can help you grow with a personalized demo of our platform.
Efficient and dedicated Sales Success tools are key for scaling service businesses. Improve the sales process with top-notch proposals, customer service, and AI features to help you spot new opportunities.
Drive sales with instant access to critical data and KPIs.
Maximize field technician productivity with tools to organize task lists, equipment service history, and work details. ServiceTrade Inspections helps fire protection contractors reduce risk, expedite inspections, and win over customers with instant access to quotes and reports. Technician Timecards, ServiceTrade’s time-tracking app, simplifies the accounting and payroll process—and saves technicians an unnecessary trip to the office.
Digital, user-friendly time cards simplify the payroll process for both office staff and field techs.
The Technician Mobile App contains a powerful suite of tools to help technicians handle every aspect of fieldwork. From GPS time-tracking to streamlined workflow management and signature collections, the mobile app becomes a pocket-sized mobile office.
ServiceTrade’s Mobile App—a powerful tool for field technicians.
Want to see the ServiceTrade platform in action? Get a demo to see why 1300 contractors trust our platform to get the job done.
Pros
ServiceTrade customers think these benefits help our field service management software stand out from the rest:
Consistent platform upgrades and software updates to keep up with changing needs.
Full-service, configurable reporting and tracking features.
User-friendly, modern, and intuitive interface.
Excellent customer support team.
Get a demo to see exactly why our users love the platform and learn how we can help you level up your business.
Pricing
ServiceTrade offers three subscription plans: Select, Premium, and Enterprise. Each plan includes an unlimited number of office users and a specific number of techs.
2. Jobber
Jobber bills itself as an all-in-one field service solution for service businesses like cleaning, landscaping, and contracting.
Key features of the Service Fusion platform include:
Scheduling: Route planning, optimization, and real-time updates.
Estimates: Autopopulates estimates and includes built-in templates.
Customer Management: Contains customer data, notes, and auto-reminders.
GPS Tracking: Tracks service vehicles and driver behavior in real time.
Invoicing and Payments: Integrates with QuickBooks, auto-generates invoices, and tracks payments.
Mobile App: Shows schedules, service requests, and customer information. Generates work orders and invoices, and processes payments.
Pros
Users enjoyed the following benefits:
Automatic client communication via email and text.
Intuitive interface for scheduling and dispatching.
Unlimited users for a single fee.
Cons
Users encountered the following downsides:
Some fields seem to be placeholders that don’t function.
Lack of in-app reporting for field technicians.
Customer support can be lacking.
Integration capabilities with some existing software can be a challenge.
Pricing
Service Fusion offers three membership plans:
Starter: $225/month or $192/month with the annual subscription.
Pro: $350/month or $298/month with the annual subscription.
Plus: $575/month or $489/month with the annual subscription.
4. BuildOps
Founded in 2018, BuildOps is a cloud-based veteran-owned field service management software for HVAC, plumbing, fire safety, and electrical field service companies.
Scheduling and Dispatching: Real-time progress updates, flexible scheduling, and capacity forecasting.
Customer Management: Built-in photo recognition software for equipment, asset tracking, and job management tools.
Mobile App: Standardized workflows, critical worksite information, and customer signature collection.
Pros
Users enjoyed the following benefits:
Simple, user-friendly software and mobile app.
Configurable user and feature access.
Excellent customer support teams.
Cons
Users encountered the following downsides:
Difficult to locate information within the dashboard and app.
Dispatch tools lack information and clarity.
High price point.
Pricing
BuildOps offers a quote-based pricing system. Some review websites suggest the basic BuildOps plan starts at $49/month.
5. ServiceTitan
ServiceTitan is an all-in-one solution for field service management catering to multiple service businesses, including HVAC, plumbing, electrical, roofing, and more.
Key features of the ServiceTitan platform include:
Dispatching and Scheduling: Automated tools, custom tags, schedule optimization, and capacity planning tools.
Marketing: Data-driven marketing tools, ROI tracking, and advertising reporting.
Reporting: KPI tracking, contractor monitoring tools, and CSP scorecards.
Integration Capabilities: Intacct and QuickBooks integration.
Pros
Users enjoyed the following benefits:
Consistent software updates and new releases.
Wide range of features.
Easy-to-use mobile app.
Cons
Users encountered the following downsides:
Customer support can be hard to reach.
CSMs are constantly changing.
Tedious, long onboarding process.
Steep learning curve for contractors.
Pricing
ServiceTitan offers three packages: Starter, Essentials, and The Works. All three are quote-based, although review websites suggest the Starter package begins at $398/month.
Looking for FieldEdge Alternatives?
Your business deserves software that moves as fast as you do. It’s time to upgrade to a system that can keep up. With a focus on HVAC, fire protection, mechanical service, refrigeration, and electrical service businesses, ServiceTrade delivers specialized solutions to help your operations run smoothly. Our comprehensive feature set includes:
Operations Platform: A comprehensive service management software that streamlines your workflow, integrates with your accounting software, helps boost sales, and keeps clients coming back.
Sales Manager: Boost your service agreements with Sales Manager, helping you create proposals, manage leads, and retain high-value customers.
ServiceTrade Inspections: Improve the inspection process, reduce risk, and discover new opportunities for high-value repairs with ServiceTrade Inspections.
Parts Manager: Take control of parts operations with Parts Manager—reduce wait times, simplify ordering, and guarantee proper invoicing every time.
With over twelve years of experience, over 13 million assets managed, and 300+ customer reviews, ServiceTrade is a field service solution you can trust. Our customers agree:
“Each year, for the first three years after purchasing ServiceTrade, we were able to double our revenue – with the same, if not less work. In year four, we were able to get 50% more revenue.” — Gabe Domenikos, Director of Operations at AirLogix
Ready to experience the platform for yourself and learn how we can help you optimize and scale? Book a personalized demo today.
ServiceTitan vs. ServiceTrade: What’s the Difference?
Finding the right field service management software can be a daunting task. For many residential contracting businesses, ServiceTitan is the go-to software for managing field operations. But what about commercial contractors in industries like HVAC and fire protection? This is where the limitations of ServiceTitan start to show, and businesses begin seeking more specialized solutions. Enter ServiceTrade, a platform tailored to meet the needs of commercial mechanical and fire contractors.
If you’re torn between these two platforms and unsure which one is right for your business, this article will break down the key differences and help you make an informed decision.
Key Takeaways
ServiceTrade is designed specifically for commercial mechanical and fire contractors, making it a better fit for businesses focused on those industries.
ServiceTitan excels in residential services but lacks some of the commercial-focused features that ServiceTrade offers.
ServiceTrade offers superior office coordination, field efficiency, and customer communication tools for businesses working on larger, more complex commercial projects.
ServiceTitan vs. ServiceTrade
Let’s take a closer look at how these two platforms compare across key areas that are crucial to field service businesses.
ServiceTrade
ServiceTitan
Office Coordination
Advanced tools for managing complex commercial projects
Primarily focused on residential service management
Field Efficiency
Real-time mobile access for technicians; optimized for commercial work
Good mobile features but focused on residential tasks
Client Communication
CRM designed for managing long-term commercial relationships
CRM better suited for residential clients
Management Visibility
Deep insights into business performance with commercial reporting tools
Residential-focused reporting and analytics
Sales Success
Tools to manage and grow commercial customer accounts
Best suited for residential sales processes
Artificial Intelligence
AI features tailored for commercial needs
AI features, but mostly focused on residential operations
Office Coordination
One of the most critical aspects of any field service management software is how well it supports office coordination, particularly in scheduling, dispatching, and managing service requests. Let’s see how ServiceTrade and ServiceTitan stack up in this area.
ServiceTrade
ServiceTrade is built specifically for commercial mechanical and fire contractors. Its scheduling and dispatching tools are designed to handle the complexities of large-scale commercial projects. Office staff can easily manage multiple service requests, track technicians, and update customers in real-time. The platform’s ability to streamline office coordination allows for smoother operations and improved project timelines. This makes ServiceTrade a robust HVAC service software solution and fire protection software solution.
ServiceTitan
While ServiceTitan offers solid scheduling and dispatching features, they are more geared toward residential businesses. For companies working on smaller, one-off jobs, ServiceTitan does the trick. However, its limitations begin to show when coordinating larger, ongoing commercial projects that require more detailed tracking and management.
Field Efficiency
Efficiency in the field is essential for any business to remain profitable. Mobile access, real-time updates, and technician productivity are all critical components of field service management.
ServiceTrade
ServiceTrade’s mobile app gives technicians real-time access to job details, updates, and customer history. Designed with commercial contractors in mind, the app allows for easy coordination on complex projects and helps technicians stay on top of their tasks in the field. This leads to higher productivity and fewer mistakes, which is crucial in commercial settings.
ServiceTitan
ServiceTitan also offers mobile access for technicians, but its features are best suited for residential jobs. The mobile tools are great for smaller teams handling routine service calls, but they may not be robust enough for the demands of commercial service projects.
Client Communication
Effective communication with clients is key to building long-term relationships. Both platforms offer CRM tools, but their strengths lie in different areas.
ServiceTrade
ServiceTrade’s CRM is designed for commercial contractors who need to manage long-term service relationships. It centralizes all customer information, including service history, contracts, and notes, allowing businesses to maintain strong, ongoing relationships with their commercial clients.
ServiceTitan
ServiceTitan’s CRM works well for residential service businesses, helping them manage one-time jobs and short-term service agreements. While it’s effective for those purposes, it doesn’t offer the same depth as ServiceTrade’s CRM for managing complex commercial contracts.
Management Visibility
Having clear visibility into business operations is essential for scaling a field service business. Both platforms offer analytics and reporting tools, but with different focuses.
ServiceTrade
ServiceTrade provides detailed insights into business performance, specifically for commercial contractors. Its reporting tools allow managers to track key metrics like technician productivity, job profitability, and customer satisfaction, giving businesses the data they need to make informed decisions.
ServiceTitan
ServiceTitan’s reporting tools are designed for residential service businesses and provide insights into common residential KPIs like job completion times and customer satisfaction. While useful, these reports don’t dive as deep into the commercial operations metrics that ServiceTrade covers.
Sales Success
A good field service management software should also help businesses grow and manage their customer base.
ServiceTrade
ServiceTrade’s tools are designed to help commercial contractors manage and grow their customer accounts. The platform makes it easy to track ongoing service agreements, renew contracts, and nurture long-term client relationships. This focus on commercial clients gives ServiceTrade an edge when it comes to business development and customer retention in the commercial space.
ServiceTitan
ServiceTitan’s sales tools are more tailored to the needs of residential businesses, with features like automated follow-ups and customer reminders. While effective for short-term residential sales, these features may not provide the same value for businesses focused on long-term commercial contracts.
Artificial Intelligence
AI is becoming an increasingly important tool in field service management, offering features like predictive scheduling and automated customer communications.
ServiceTrade
ServiceTrade’s Smart AI is tailored to the needs of commercial contractors. These tools help with things like optimizing technician schedules and automating routine tasks, and providing an excellent customer experience without the overhead.
ServiceTitan
ServiceTitan has made significant strides in AI, particularly in the residential space. Its AI tools are great for automating residential service workflows, from customer communications to scheduling. However, these tools may not be as useful for the complex needs of commercial contractors.
ServiceTrade vs. ServiceTitan: Which to Use?
Choosing between ServiceTrade and ServiceTitan comes down to the type of business you run. If you’re a commercial mechanical or fire contractor, ServiceTrade is the clear choice. It offers specialized tools designed to meet the needs of commercial contractors, from managing complex service requests to maintaining long-term customer relationships. On the other hand, if you’re a residential service business, ServiceTitan might be a better fit, with features tailored to smaller, one-off jobs and short-term contracts.
For commercial contractors looking for a platform that understands their unique challenges, ServiceTrade offers the flexibility, depth, and commercial focus that ServiceTitan can’t match.
ServiceTitan Alternatives for Field Service Businesses
In today’s fast-paced field service industry, businesses are constantly seeking software solutions that can streamline operations, boost productivity, and enhance customer satisfaction. While ServiceTitan has been a popular choice for many, an increasing number of commercial mechanical and fire contractors are exploring alternatives that better cater to their specific needs.
Whether you’re looking for more robust features, improved efficiency, or a solution tailored for commercial operations, it’s worth considering ServiceTitan alternatives. In this article, we’ll examine five top contenders in the field service management software arena, with a special focus on solutions that excel where ServiceTitan may fall short, particularly for commercial HVAC, mechanical, and fire protection contractors.
In this article, we’ll explore the following ServiceTitan alternatives:
Each of these solutions offers unique features and benefits for field service businesses. Let’s dive deeper into each alternative, starting with ServiceTrade, a robust platform specifically designed for commercial mechanical and fire contractors.
1. ServiceTrade
ServiceTrade stands out as a leading alternative to ServiceTitan, especially for commercial mechanical and fire contractors. It is the leading software platform designed specifically for commercial service contractors. Unlike broader field service management solutions, ServiceTrade is custom built to enable commercial service contractors to deliver exceptional service, streamline operations, and grow their businesses.
Key Features
ServiceTrade’s comprehensive platform includes:
Commercial Service Management Tools: Efficiently schedule, dispatch, and manage service work while providing a superior customer experience.
Quoting and Invoicing: Generate professional quotes and invoices quickly, improving cash flow and customer satisfaction.
Customer Portal: Offer 24/7 online access to service history, upcoming appointments, and equipment details.
Mobile App: Empower technicians with a powerful yet easy-to-use mobile app for real-time job management and documentation.
Reporting and Analytics: Gain actionable insights into business performance and operational efficiency.
These features are specifically tailored for commercial HVAC, mechanical, and fire protection businesses, addressing the unique challenges of managing complex equipment and long-term service agreements.
Pros
Specialized focus on commercial contractors, unlike ServiceTitan’s broader approach
Comprehensive suite of tools designed for improved efficiency and profitability
Real-time mobile access for technicians, enhancing field productivity
Robust analytics for data-driven decision making
Excellent customer support and industry expertise
Pricing
ServiceTrade offers flexible pricing plans tailored to the needs of commercial contractors, based on your business size and requirements. This approach ensures you only pay for the features you need, potentially offering better value compared to ServiceTitan’s pricing structure.
Jobber is a popular field service software, primarily designed for smaller residential service businesses. It focuses on ease of use, offering scheduling, invoicing, and CRM features that help smaller teams stay organized. However, it lacks the specialized tools that commercial contractors often need.
Key Features
Simple scheduling and dispatching tools.
Easy invoicing and customer management.
Pros
User-friendly interface for small businesses.
Affordable pricing options for smaller teams.
Pricing
Jobber’s pricing starts at $39/month, with various tiers depending on your business size and needs.
3. KickServe
KickServe offers a flexible platform for residential and light commercial businesses. Its feature set includes job management, invoicing, and customer relationship tools. While it caters to both residential and small commercial clients, it lacks the robust features needed for complex commercial operations.
Key Features
Job management with scheduling and invoicing.
Customer database for service history tracking.
Pros
Affordable for small businesses.
Simple interface and ease of use.
Pricing
KickServe’s pricing plans begin at $47/month, depending on the features required.
4. Service Fusion
Service Fusion is a versatile field service management tool designed for residential and small commercial service businesses. It provides comprehensive tools for dispatching, invoicing, and customer management. However, its commercial capabilities are limited compared to more specialized platforms like ServiceTrade.
Key Features
Scheduling, dispatching, and invoicing tools.
Real-time job updates for field workers.
Pros
Full-featured solution for small businesses.
Mobile access for field teams.
Pricing
Service Fusion pricing starts at $99/month, catering to small and mid-sized businesses.
5. BuildOps
BuildOps offers advanced scheduling, dispatching, and project management tools, catering to industries like HVAC, electrical, and plumbing. It is designed specifically for commercial contractors. However, it may be more costly compared to ServiceTrade.
Key Features
Advanced project management for commercial industries.
Scheduling and dispatching tailored for commercial contractors.
Pros
Built for complex commercial operations.
Comprehensive project management tools.
Pricing
BuildOps provides custom pricing based on business size and industry requirements.
Looking for Alternatives to ServiceTitan?
ServiceTitan may be a solid option for residential businesses, but for commercial mechanical and fire contractors, ServiceTrade offers the specialization and advanced features that businesses need to scale and thrive. ServiceTrade ensures your operations run smoothly from start to finish.
If you’re seeking a solution tailored to your industry’s unique challenges, ServiceTrade could be the perfect fit. Request a demo today and discover how ServiceTrade can transform your business.
BuildOps Pricing: Worth the Investment?
Managing service operations is a complex task, especially for commercial mechanical and fire contractors. You need software that not only streamlines your workflows but also fits your budget. BuildOps is one of the newer players in the field, offering an all-in-one platform designed to increase operational efficiency. But the question remains: is BuildOps worth the investment?
In this article, we’ll dive into BuildOps pricing, the factors that influence its cost, and whether or not it delivers enough value to justify the expense. If you’re researching BuildOps pricing, you’re likely trying to determine if it’s the right fit for your business—and whether there might be better alternatives available.
Key Takeaways:
BuildOps pricing isn’t publicly available, but it is comparable to other platforms in the field service management space.
Factors like the number of users, service features, and additional add-ons can significantly impact pricing.
For businesses prioritizing planned maintenance and customer service over construction, alternatives like ServiceTrade may offer more value.
How Much Does BuildOps Cost?
BuildOps does not publish its pricing publicly, making it difficult for businesses to quickly compare costs against competitors. However, based on third-party sources, the pricing model for BuildOps is comparable to other comprehensive field service management platforms. You can expect pricing to vary based on the number of users and features needed, with some estimates suggesting that BuildOps charges per user, which can add up for larger teams.
One key factor to note is that BuildOps is known for offering significant discounts, often lowering their rates to compete against established platforms like ServiceTrade. Despite this, BuildOps users may find themselves paying for features they don’t use, especially if their primary focus is on service management rather than construction and project management.
Factors Affecting BuildOps Pricing
The total cost of BuildOps largely depends on several factors, including:
Number of Users: BuildOps charges for all users, which can become expensive for larger teams. Every technician and back-office staff member may require a separate license, driving up costs.
Features and Modules: BuildOps offers strong construction and project management capabilities but less robust service management features. Businesses that focus heavily on planned maintenance work may find they’re paying for unnecessary features.
Customizations: Like many platforms, BuildOps likely offers customization options that come at an additional cost. These can include specialized integrations, additional storage, or enhanced reporting capabilities.
For businesses focusing on planned maintenance and customer service, these factors can lead to overpaying for features they won’t fully utilize.
Does BuildOps Have a Free Plan?
No, BuildOps does not offer a free plan. While some competitors provide free trials or tiered plans with limited functionality, BuildOps requires a paid subscription from the start. However, they may offer a demo or custom quote based on your specific business needs.
Is BuildOps Worth the Investment?
Whether BuildOps is worth the investment depends on your business’s priorities. If your primary focus is on construction or project management, BuildOps’ strong construction capabilities may be appealing. However, if your business is more service-oriented, BuildOps may fall short in critical areas such as asset tracking, customer visibility, and technician productivity.
User feedback from third-party sources like TrustRadius and G2 suggests that while BuildOps excels in construction-related features, it struggles with service management functions. Reviews often mention slow load times, scattered information across multiple tabs, and difficulties with closing out work orders, leading to delays in invoicing. Additionally, many users have reported issues with BuildOps’ technician productivity tools, specifically the rigid task sequences and limited mobile app functionality.
Exploring Alternatives to BuildOps?
For businesses focused on planned maintenance, service management, and customer satisfaction, ServiceTrade stands out as a superior alternative to BuildOps. ServiceTrade offers a suite of features specifically designed for commercial mechanical and fire contractors, focusing on optimizing service operations and boosting technician productivity.
Here are some of the core features of ServiceTrade:
Service Management: Seamless scheduling, dispatching, and managing of service requests.
Billing and Invoicing: Automated invoicing and payment tracking streamline your billing process.
Customer Relationship Management (CRM): All customer information and service history is stored in one central location.
Mobile Access: Technicians can access job details and updates in real-time through the mobile app.
Analytics and Reporting: Gain insights into your business performance with advanced analytics and reporting tools.
Unlike BuildOps, ServiceTrade excels in asset tracking, real-time customer portals, and streamlined deficiency quoting processes, helping businesses close out work orders faster and improve cash flow.Request a demo to see how ServiceTrade can help your business operate more efficiently and deliver better customer experiences.
