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Email Support

Opening a support ticket by email is the fastest and easiest way to resolve an issue. It’s ideal for sending screenshots or files that will help us understand how we can help.

  • Send an email to support@servicetrade.com from any email client.
  • Our support system will automatically create a support ticket that a member of our team will respond to.
support@servicetrade.com
Telephone Support

Perfect for talking through a complex issue or to cover a few topics, our paid subscription plan customers can call for help.

You’ll talk with a US-based support engineer who works for ServiceTrade.

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They are very responsive to requests for features and the customer support is super friendly and helpful.
Nicholas O
CEO
They provide exceptional support with rapid response and worked very well with us through the implementation so that the transition was a very thorough and well planned process.
Scott A
President
ServiceTrade’s customer support is above any other company’s I have ever came across.
Megan L
Service Coordinator
The Servicetrade staff are so patient and reliable every time anyone within our company needs help.
Jeremy R
Sales
Great support and ease of use, team is always open to feedback.
Eric T
Service Manager