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The ServiceTrade + Sage 300 CRE Integration Streamlines Processes and Enables Quicker Invoicing

The ServiceTrade + Sage 300 CRE integration streamlines accounting processes, saving time and staff resources, all while getting invoices to customers faster.  For ServiceTrade contractor, Total Fire Protection, the integration has had a…

5 Steps to Growing Pull-Through Repair Revenue

In a tight labor market, many service contractors are at capacity, with no room to take on new customers. To continue growing at such a time, businesses must find ways to increase revenue from existing customers. In fact, ServiceTrade’s recent…
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Lessons from VSC Fire and Security: How Centralized Customer Data Drives Efficiency and Revenue

The strategic team at VSC Fire and Security has never shied away from technology. Even before the first service management software solutions hit the market, VSC was utilizing a custom-built database to streamline the creation of their building-specific…
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Raising Prices During Inflationary Times and Beyond: Part II

In Part I of this series, I shared my thoughts on how a service contractor's Digital Wrap enables them to routinely raise prices while retaining customers. We talked about (a) the importance of consistently presenting your brand as a premium…
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Raising Prices During Inflationary Times And Beyond: Part I

What Should I Do About Inflation? Give ‘Em a Big Ass Price Increase! The most efficient way to grow revenue in your business is to increase the price you charge for the services that you provide. Sounds easy, right? Well, it can be if you…

Money for Nothing Scores Money for Something

Five years ago, Shawn Mims and I wrote a book called Money for Nothing: How a Digital Wrap Earns More Pay for Less Work. We did that because we felt we needed a clever way to get the attention of a market that was generally not inclined…
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Don't Use Residential Software for a Commercial Service Business

Commercial and residential service contractors work completely differently. So why would a commercial contractor adopt service management software designed for residential contractors?     While they work in similar fields…

Career Planning Advice: Plant Deep Roots Instead of Shallow Ones

Where do you see yourself in five years? The interview question always seems difficult to answer because it’s hard to predict the opportunities that will come along with the career choices you make. Lauren Rice and Gaganjeet Singh recently…
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2020 COVID-19 Impact on Fire Protection Contractors - Through November

A data study of what happened in 2020 (the great dumpster fire.)   Since March 2020, the fire protection contracting industry has been reeling from the impacts of COVID-19. In the early days of the pandemic, when cities and states…