Get a Demo

Technical Account Manager

Access to a technology expert who will help you get the most from ServiceTrade.

Audit and Plan

Audit your ServiceTrade usage and create a plan for changes without burdening your busy team with extra work.

Implement Best Practices

Your Technical Account Manager shares best practices for processes and workflows from ServiceTrade’s experience with hundreds of service contractors.

Unlock Actionable Data and Insights

Reporting dashboards created just for you provide insights into the effectiveness of your operations, sales, and customer engagement activities.

Wow Your Customers

Use all of the customer experience features in ServiceTrade to lock in customer loyalty. Your Technical Account Manager will help you build a Digital Wrap to add more value for your customers that they’ll gladly pay for.

Extend Your Team

Add a technical guru who will run projects that you might not have in-house expertise or time for. We’ll make sure that the changes happen quickly, effectively, and are understood by you and your staff.

Access Levels

Technical Account Manager services are sold as an annual subscription that grants a certain number of hours at each level.

4hrs per month
Services Include
Advisor Level Benefits
Custom email notifications to your team when key events occur
Project management for your ServiceTrade projects
8hrs per month
Services Include
Consultant Level Benefits
Customize the ServiceTrade web app interface for your internal users
Custom integration setup and maintenance
Work with your account manager to create a package for needs greater than 8 hours per month

In this Digital Wrap Conference presentation, Shawn Mims, ServiceTrade Vice President of Marketing explains why adopting a data culture is crucial to getting the highest performance from your service business and the people who make it run.

Create a Culture of Data

Your Technical Account Manager can help you build a culture of data where the right data is being consistently collected, consistently reported, and used to drive good decisions when gut feeling alone can lead you down the wrong path.

Want to know more?

Talk to your Account Manager if you’re interested in adding a Technical Account Manager to your ServiceTrade team.

Contact Us For Info