Busy season is here for many commercial service contractors. Being busy is much better than the alternative, but this busy season may be a good opportunity for you to examine your current operations and workflows and ask, "What are my people…
https://servicetrade.com/wp-content/uploads/2019/06/1619812509240.jpeg418800Ginny Allenhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngGinny Allen2019-06-12 08:35:092021-09-10 13:42:24Commercial Service Contractors – Can You Reduce Busy Work in the Busy Season?
"What unites people? Armies? Gold? Flags? Stories. There's nothing in the world more powerful than a good story. Nothing can stop it. No enemy can defeat it."
This was part of Tyrion Lannister's last great speech on Game of Thrones. His words,…
https://servicetrade.com/wp-content/uploads/2019/05/Image-GOT-e1558614390731.jpg427640Shelley Bainterhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngShelley Bainter2019-05-23 08:19:222019-05-23 10:11:57What the Series Finale of Game of Thrones Teaches Us About Service Businesses
This post is the second in my discussion of how to use mobile technology to dominate your market. If you haven’t read my first post, you can find it here. In that post, I discuss the basics in taking your customer service mobile - you'll…
https://servicetrade.com/wp-content/uploads/2019/05/Mobile-Marathon-Part-2.png360640Billy Marshallhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngBilly Marshall2019-05-09 09:00:042019-07-18 12:03:36How Commercial Service Contractors can Dominate with Mobile Tech
There are plenty of examples of companies that have built market success because of their use of mobile technology, including Domino's, Chick-fil-A, and Starbucks. Starbucks launched their mobile app in early 2011, and it included a mobile…
https://servicetrade.com/wp-content/uploads/2019/04/Image-Marathon-e1556631674168.jpg426640Billy Marshallhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngBilly Marshall2019-04-30 09:30:222019-07-18 12:03:03Winning the Mobile Marathon as a Commercial Service Contractor
In 2019, there’s a fresh wave of ransomware hackers targeting US-based fire and life safety contractors that have legacy server systems. Several have been either forced to pay a bounty or face devastating disruptions when the cyber attack…
https://servicetrade.com/wp-content/uploads/2019/04/payup.png313607Billy Marshallhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngBilly Marshall2019-04-17 16:45:482019-04-18 16:49:41Cyber Attacks in Fire and Life Safety
Commercial service contractors know a thing or two about continuing education (CE). Depending on your line of work, ignoring CE is not an option if you want to stay in business. Regardless of your line of work, encouraging CE throughout your…
https://servicetrade.com/wp-content/uploads/2019/04/office-course-card-updated-april-2019.png540960Shelley Bainterhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngShelley Bainter2019-04-15 14:48:272019-04-18 16:48:01Update Your Customer Service Certification
When we talk to commercial service contracting companies about going paperless, the conversation usually starts with how they envision paperless processes will benefit their back offices by saving time and money. They want to send invoices…
https://servicetrade.com/wp-content/uploads/2019/04/Image-Pitfall-Cropped-1.jpg360640Ginny Allenhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngGinny Allen2019-04-03 08:47:342019-05-10 16:57:14Avoid This Pitfall When Going Paperless
Think back to the start of the year - did you set goals for your business? Of course you did. But how do you know your goals are focused on the right things? That you are monitoring the right numbers?
To help make sure you are on the…
https://servicetrade.com/wp-content/uploads/2019/03/Image-Basketball-Huddle-e1553715744588.png360640Ginny Allenhttp://servicetrade.com/wp-content/uploads/2016/03/SERVICE_TRADE_LOGO_NO_TAGLINE_340x156.pngGinny Allen2019-03-27 14:29:422020-09-17 16:27:38End of Quarter Questions for Commercial Service Companies
Commercial Service Contractors – Can You Reduce Busy Work in the Busy Season?
What the Series Finale of Game of Thrones Teaches Us About Service Businesses
Selecting Service Management Software (that keeps accounting happy)
How Commercial Service Contractors can Dominate with Mobile Tech
Winning the Mobile Marathon as a Commercial Service Contractor
Cyber Attacks in Fire and Life Safety
Update Your Customer Service Certification
Avoid This Pitfall When Going Paperless
End of Quarter Questions for Commercial Service Companies