ServiceTradeAt ServiceTrade’s 2022 Digital Wrap Conference, CEO Billy Marshall presented an innovative solution to a core challenge that’s top of mind for everyone these days—the ongoing labor shortage. The statistics are concerning. For every two techs that retire each year, only one enters the field. But demand for your services continues to grow. So what’s […]
You know it’s time. The service work has backed up and it’s becoming difficult to manage your limited labor resources. You’re ready for a new software solution to help take your service department to the next level. At this point, many commercial service contractors turn to their accounting team for guidance. Why? Because their accounting […]
MEP contractors are grappling with various challenges in 2024, including persistent skilled labor shortages and widespread economic difficulties, such as inflation, climbing interest rates, and supply chain disruptions. In order to remain competitive and grow revenue this year, you’ll have to be strategic and proactive in your approach. In this article, we’ll explore five simple […]
It’s the unwelcome event many fire and life safety contractors have experienced and many others dread. A letter arrives. You’ve been listed in a liability claim. In the past, most liability claims were associated with fire and life safety system installations. Today, however, the majority of claims come from inspection, service, and repair work. The […]
In a tight labor market, many service contractors are at capacity, with no room to take on new customers. To continue growing at such a time, businesses must find ways to increase revenue from existing customers. In fact, ServiceTrade’s recent data analysis found that the fastest way for commercial service contractors to grow overall revenue […]
In Part I of this series, I shared my thoughts on how a service contractor’s Digital Wrap enables them to routinely raise prices while retaining customers. We talked about (a) the importance of consistently presenting your brand as a premium product and (b) providing a superior customer service experience. Here in Part II, we’ll talk […]
What Should I Do About Inflation? Give ‘Em a Big Ass Price Increase! The most efficient way to grow revenue in your business is to increase the price you charge for the services that you provide. Sounds easy, right? Well, it can be if you understand the underlying psychology of buyers and you have the […]
Commercial and residential service contractors work completely differently. So why would a commercial contractor adopt service management software designed for residential contractors? While they work in similar fields — HVAC, plumbing, electrical — commercial and residential service contractors work in altogether different ways. Three key differences highlight the complex work demands that face […]
At ServiceTrade we know that you want to be the best commercial service contractor in the markets you serve. It’s difficult, however, to be the best if you don’t know what the best is. You could only guess about how your peers were performing, until now. ServiceTrade analyzed data from 600 of our customers to […]
Is the administrative burden of data entry in your back office the biggest problem you face as a service contractor? Just imagine how much easier life would be if you could eliminate all of that wasteful double data entry. Just imagine what it would be like if your technicians could capture data in the field […]
