Billy Marshall explores how Fire Protection contractors can boost growth and productivity with technology in this recording of Off the Record with Paul Giannamore filmed at the NFPA Conference. Billy Marshall, founder of ServiceTrade, understands the business of commercial service for fire protection equipment, which is why he founded Service Trade—a platform designed to help contractors streamline inspections, […]
Commercial contractors are facing one of the most unpredictable economic landscapes in decades—tight labor, rising costs, interest rate shocks, and wavering capital spending. It’s easy to feel stuck. But top performers aren’t just weathering the storm—they’re growing. At ServiceTrade, we monitor these industry trends and we see what’s working. The best contractors are doubling down […]
Busy season is here for many commercial service contractors. Being busy is much better than the alternative, but this busy season may be a good opportunity for you to examine your current operations and workflows and ask, “What are my people busy doing?” Busy doesn’t necessarily mean productive. In fact, busy often means hurried, overwhelmed, […]
The current tariff environment challenges every commercial service contractor. Tariffs now affect nearly all imported goods—including steel, aluminum, electronic components, fire protection system components, and HVAC parts—and contractors face unprecedented cost volatility and supply chain uncertainty. While the market reaction to tariffs in the long run is unknown, the short-term impact is clear: costs are […]
KPIs offer a data-backed story of your company’s health, stability, and growth potential.
You know safety comes first. But even experienced contractors can fall into patterns that lead to more risk and less profit. In a recent ServiceTrade webinar, industry experts shared the top three mistakes they see and what to do instead. Here’s the recap. Mistake #1: Relying on Paper and Manual Processes “Moving away from paper […]
Tariffs raise prices, cause delays, and make it harder to stay profitable. But it’s not just about rising costs. Contractors also need to stay flexible in a fast-changing market where prices shift quickly and customers still expect clear communication and reliable service.
MEP contractors are grappling with various challenges in 2025, including persistent skilled labor shortages and widespread economic difficulties, such as inflation, climbing interest rates, and supply chain disruptions. In order to remain competitive and grow revenue this year, you’ll have to be strategic and proactive in your approach. In this article, we’ll explore five simple […]
Here’s how ServiceTrade’s powerful platform and recommended actions from our 2024 Benchmark Reports can help your business grow faster.
In today’s competitive business environment, the integration of data-driven decision-making can significantly enhance operational efficiency and market responsiveness. Inspired by the innovative insights from Shawn Mims’ presentation at the 2024 Digital Wrap Conference, this article delves into the transformative power of embracing data, optimizing operations, and leveraging technological advancements to streamline business practices and decision-making […]
