Tag Archive for: service Trade

How Good Software "Learns" to Help Service Contractors Over Time.

Operating a business in a vacuum is a handicap.  There's a limit on information you can gather about smart business practices when you are swamped with managing the details of your enterprise.  How helpful would it be to have "partners" in…

The Only Certainties in Life – Death, Taxes…& Software as a Service (SaaS)

- Apologies to Ben Franklin -  .   The actual quote is  "In this world, nothing can be said to be certain, except death and taxes."   If Mr. Franklin were alive today,  there's little doubt that he would add a third item to this list -…
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Customer Service is NOT an Accounting Function!!

The history of software applications for service contractors is dominated by accounting applications.  Controlling the business was the first priority for computer deployment. I believe the next wave will be about collaborating with the customer…