Billy Marshall often speaks to industry association groups on topics that help service companies be more valuable, successful, productive and more important to their customers. This past May, he spoke in Indianapolis to fire protection companies about The Digital Wrap.
This 15-minute recording is crash course on what a digital wrap is, and how it helps commercial service contracting companies become more important to their customers – and in turn – increase the value of their business.
Billy uses funny and interesting stories to relate how service companies should:
- Engage customers online like Amazon
- Make information useful like Google
- Innovate by using mobile technology like Uber
ps. Don’t have 15 minutes? You can watch short segments from this presentation at digitalwrapbook.com.