5 Ways To Help Your Techs Do Their Best Work

Productive and happy techs are the lifeblood of any service business. And while they’re out in the field working hard, it’s your job to equip them with the tools they need to do their best work. Exceptional service and peak productivity…

6 Features Your Digital Fire Inspection Form Should Have

As a fire and life safety contractor, you’re well aware that not all inspection forms are created equal. You know you need well-designed forms to ensure compliant, accurate, and efficient inspections. But what makes an inspection form…

How Better Deficiency Management Helps Grow Your Fire and Life Safety Business

  Focusing on deficiency documentation and the resulting repair revenue is a proven way to keep your business growing, even when skilled labor restraints limit your capacity. With a smart deficiency management tool and a seamless…
Sell Better with NorthBoundary

5 Ways to Sell More (& Better) Mechanical Service Agreements with NorthBoundary

Selling more maintenance agreements is one of the best ways to scale your mechanical service business, particularly in a labor shortage. But improving your sales engine can be a daunting task, especially when you’re focused on operations…

8 Ways to Sell Commercial HVAC Service Contracts in 2023

Service contracts and maintenance agreements are a core focus for commercial HVAC businesses. They reduce your need to drum up constant business by allowing you to rely on steady income from existing, long-term clients. The benefits are…
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10 Years, 1000 Customers

ServiceTrade Turns 10 Years Old 10 years and counting  Ten years ago, ServiceTrade was born when fire and life safety contractor DunnWell was sold. A proprietary internal project called ServiceNet became the jumping…
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Service Contractor Data Analysis Part 1: Measuring the Impact of COVID-19

Commercial and industrial service contractors were and continue to be hard hit by the COVID-19 pandemic. Just how hard-hit? Data from over 600 ServiceTrade accounts and over half a million appointments since the beginning of the year tells a…
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254,484 Quotes: Fast, Rich, and Easy

Commercial service contractors, do delays in sending repair quotes to your customers impact your approval rate? How much? Are quotes more likely to be approved if they are paper or digital? Do pictures and videos help? These are easy questions…
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Service Contractors: Grow like a software startup

Every Sunday evening I receive an email from the software investment banking team at Key Bank Capital Markets. The subject line of the email is “Software Valuations,” and the email contains a link to a weekly report that details the valuation…