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2020 COVID-19 Impact on Fire Protection Contractors – Through November

A data study of what happened in 2020 (the great dumpster fire.)   Since March 2020, the fire protection contracting industry has been reeling from the impacts of COVID-19. In the early days of the pandemic, when cities and states…
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Get Ready for Greedy Growth – Build a Lasting Competitive Advantage During an Economic Turndown

“When others are greedy, be fearful. When others are fearful, be greedy.” Warren Buffet is the third richest guy on the planet, and he is known for taking a long view on wealth creation. According to Buffet, when the good times are rolling,…
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Service Contractor Data Analysis Part 2: Measuring the Recovery from COVID-19 (July 31 Update)

Since March, the facility service contracting industry has been reeling from the impacts of COVID-19. Appointment volume dropped 29% in March and flatlined in April across the US and Canada according to ServiceTrade usage data. [read part…
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Service Contractor Data Analysis Part 1: Measuring the Impact of COVID-19

Commercial and industrial service contractors were and continue to be hard hit by the COVID-19 pandemic. Just how hard-hit? Data from over 600 ServiceTrade accounts and over half a million appointments since the beginning of the year tells a…
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The Silver Lining For Service Contractors

Despite all the bad news in these unprecedented times, there is a silver lining for facility service contractors. There are signs of hope around the edge of this dark cloud. According to indicators like the skyrocketing unemployment rate, International…
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10 Ways to Clean Your ServiceTrade Account

A lot of us are spending extra time at home cleaning out closets and getting things organized. Why not do the same with your ServiceTrade account? Organizing your ServiceTrade account will give you: More accurate and complete data…
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How ServiceTrade Helps Commercial Service Contractors Practice Safe Social Distancing During COVID-19 Pandemic

ServiceTrade is software that helps your team practice safe social distancing during the COVID-19 pandemic. Service Managers have visibility to everything, whether they are at home or on the road. Technicians limit interactions with…
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How We Work From Home – Advice for Scattered Managers

Working from home can be just as productive as working in the office, but it requires some changes in how you manage your team. I asked ServiceTrade's department managers to share the tools, management tips, and new ways of working that are…
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The Threat of Ransomware is Rising During COVID-19 Crisis

Becky works for Dan and she’s working from home. She just opened this email. She doesn’t know where Dan is at the moment or what he’s working on. To keep things moving along she’s reacting quickly to every email. So Dan’s short…