Today’s market is fraught with challenges for leaders of commercial service companies. From operations to recruitment to customer service – fighting to the top of your market (and fighting to stay there) can overwhelm even the hardest working business leaders. While technology can seem like another obstacle, commercial service companies that want to lead their […]
“What unites people? Armies? Gold? Flags? Stories. There’s nothing in the world more powerful than a good story. Nothing can stop it. No enemy can defeat it.” This was part of Tyrion Lannister’s last great speech on Game of Thrones. His words, delivered so brilliantly by Actor Peter Dinklage were a nice nod to the […]
Commercial service contractors know a thing or two about continuing education (CE). Depending on your line of work, ignoring CE is not an option if you want to stay in business. Regardless of your line of work, encouraging CE throughout your team will keep you evolving and moving forward. Most of the continuing education available […]
It’s always interesting to look back at our blog posts at the end of a year and see what our readers were most interested in. In 2018, there was a clear theme: Using technology to do more and earn more. Here is the top 10 list from 2018: How to Make Billions Selling Nothing – […]
ServiceTrade is launching a new version of its mobile application for Android and Apple devices. The new app gives users an intuitive and efficient experience so they can collect more information that matters to customers. Users familiar with ServiceTrade will find all their appointments, job details, customer contact information, and media-rich documentation features intact. Where […]
It’s been a tense week of watching Hurricane Florence grow, intensify, and pin a bullseye on North Carolina. There’s a lot to worry about: gasoline for the generator, storing water since I’m on a well, stocking up on healthy, easy-to-prepare food without resorting to Hot Pockets. There’s plenty to worry about without fretting about the […]
They spent hours on it. Brad Boggs at B&W Mechanical and Shawn Mims of ServiceTrade met several times to discuss how to integrate B&W’s accounting system with ServiceTrade. They planned it strategically, they talked with an integrator about the details, they held several follow-up calls. But as they say, the struggle of connecting ServiceTrade’s open […]
Good design makes a small company look big or a big company look like a leader. Whether that’s on a website, in emails, social media, on proposals, or in customer service, it’s worth a service contractor’s time to create unique, engaging, modern designs. You do not have to spend a lot to get something good. We […]
“When we started with ServiceTrade we had one pipefitter. Now we have five.” When Mary Krinbring of AAA Fire Protection in Seattle told us that in September 2015, everyone on our end of the phone’s eyes opened wide at that 500% growth. “Tell us more, Mary…” Mary Krinbring, AAA Fire Protection. November 2017. When AAA […]
