I started out at REVGEN (a sales development partner of ServiceTrade) on the ServiceTrade campaign in January 2019. Two months in, Anna McMahon, VP of Inside Sales, asked me if I wanted to come to ServiceTrade full-time as a Sales Development Representative (SDR). I said, “yes as long as I can keep the training at REVGEN,” so I’d go back once a week and train with the team over there. When I first joined the SDR team, there were only two of us.
Six months after my start date at REVGEN, ServiceTrade promoted me to be an Inside Sales Territory Manager (ITM). After working as an ITM in the TOLA (Texas, Oklahoma, Louisiana, and Arkansas) territory, Anna thought I could gain a lot from working closely with Lauren Rice (Senior Director of Sales – West), and she was right. I moved over to the west coast territory and had a concentration of California and Hawaii and eventually took over the southwest. Anna could see that I needed a little bit more coaching with the ITM role that I received from Lauren. It’s good to have managers that take note of that. I did this for two months until the team approached me to join the Account Management (AM) team.
There’s been a lot of transition on the AM team, and I’ve done whatever I need to do to help with the constant flux of new customers coming in, new people joining, changing territories, or changing account assignments. Now, I’m a Senior Account Manager.
We’ve had the wonderful chance to grow this team. When I came on to the team, there were three of us. Now there are eight of us. It’s been really cool to see the growth of this team and the company itself. I see myself as a very moldable person in adapting to where I need to be to help the company continue to grow at the rate that it’s growing, and I think they’ve done a good job of seeing my strengths and putting me into the right places.