Get to know some of the individuals at ServiceTrade, their career paths, and their insight into working at a fast-growing SaaS company.
Director of Information Technology
Steve is the Director of Information Technology (IT).
He manages ServiceTrade’s internal security and the employee tech stack and hardware.
Get to know Steve here.
Senior Account Manager
Dorothy is a part of the Account Management team as a Senior Account Manager.
She works with customers to find solutions for their business needs and make sure they’re getting as much they can from their investment in ServiceTrade.
Get to know Dorothy here.
Senior Onboarding Engineer
Jamale Smith is part of the Customer Success team as a Senior Onboarding Engineer.
He helps customers get started with and get the most value out of one of ServiceTrade’s add-on products, ServiceForms.
Get to know Jamale here.
Quality Assurance Engineer
Marc is part of the Engineering team as a Quality Assurance Engineer.
He tests software created by our engineers before it is used by customers to find bugs and make sure it’s working as expected.
Get to know Marc here.
Chief Financial Officer
Drew is part of the executive leadership team who serves as Chief Financial Officer (CFO).
His team manages ServiceTrade’s finances, accounting, operations, administration, and human resources.
Get to know Drew here.
Field Territory Manager
Maribeth is part of the sales team as the field territory manager for the mountain west.
She meets with customers and prospects to discuss their business needs and helps them find a solution.
Get to know Maribeth here.
Taylor is part of the Engineering team as a DevOps Specialist.
She monitors the ServiceTrade application to make sure it’s healthy, running smoothly, and scalable.
Get to know Taylor here.
Senior Software Engineer
Eric is part of the Engineering team, which builds the software for the ServiceTrade application.
He is one of the five original ServiceTraders who has been here since the founding of the company.
Get to know Eric here.
Director of Customer Support
David is part of of the Customer Success team and manages the Customer Support division.
His division consists of the frontline support team, who answers ServiceTrade customers’ questions that come in via telephone and chat, as well as the training team, which provides online coursework, help documents, onsite and virtual training, and more for our customers.
Get to know David here.
Sales Development Manager
Trey is part of the Sales organization and manages the Sales Development Representatives.
His team initiates the first conversations with potential customers, taking what can be a complex software and consolidating it into an easy-to-understand business solution.
Get to know Trey here.
Check back soon to meet more ServiceTraders.