Meet A ServiceTrader

Get to know some of the individuals at ServiceTrade, their career paths, and their insight into working at a fast-growing SaaS company.

Steve May

Director of Information Technology

Steve is the Director of Information Technology (IT).

He manages ServiceTrade’s internal security and the employee tech stack and hardware.

Get to know Steve here.

Dorothy Westall

Senior Account Manager

Dorothy is a part of the Account Management team as a Senior Account Manager.

She works with customers to find solutions for their business needs and make sure they’re getting as much they can from their investment in ServiceTrade.

Get to know Dorothy here.

Jamale Smith

Senior Onboarding Engineer

Jamale Smith is part of the Customer Success team as a Senior Onboarding Engineer.

He helps customers get started with and get the most value out of one of ServiceTrade’s add-on products, ServiceForms.

Get to know Jamale here.

Marc Asato

Quality Assurance Engineer

Marc is part of the Engineering team as a Quality Assurance Engineer.

He tests software created by our engineers before it is used by customers to find bugs and make sure it’s working as expected.

Get to know Marc here.

Drew Peters

Chief Financial Officer

Drew is part of the executive leadership team who serves as Chief Financial Officer (CFO).

His team manages ServiceTrade’s finances, accounting, operations, administration, and human resources.

Get to know Drew here.

Maribeth Steffen

Field Territory Manager

Maribeth is part of the sales team as the field territory manager for the mountain west.

She meets with customers and prospects to discuss their business needs and helps them find a solution.

Get to know Maribeth here.

Taylor Everhart

DevOps Specialist

Taylor is part of the Engineering team as a DevOps Specialist.

She monitors the ServiceTrade application to make sure it’s healthy, running smoothly, and scalable.

Get to know Taylor here.

Eric Burns

Senior Software Engineer

Eric is part of the Engineering team, which builds the software for the ServiceTrade application.

He is one of the five original ServiceTraders who has been here since the founding of the company.

Get to know Eric here.

David Varnedoe

Director of Customer Support

David is part of of the Customer Success team and manages the Customer Support division.

His division consists of the frontline support team, who answers ServiceTrade customers’ questions that come in via telephone and chat, as well as the training team, which provides online coursework, help documents, onsite and virtual training, and more for our customers.

Get to know David here.

David “Trey” Wood

Sales Development Manager

Trey is part of the Sales organization and manages the Sales Development Representatives.

His team initiates the first conversations with potential customers, taking what can be a complex software and consolidating it into an easy-to-understand business solution.

Get to know Trey here.

Check back soon to meet more ServiceTraders.

Want to be a #ServiceTrader?