About ServiceTrade

ServiceTrade is the software platform for commercial mechanical and fire contractors. ServiceTrade will help you increase profit and deliver more work with limited resources by improving your service and project operations, increasing technician productivity, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by more than 1,200 contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce.

We are bold.
We challenge ourselves and push our customers and the commercial service market outside their comfort zones to change, improve, and grow.

We are curious.
Curiosity is the key to our innovation and growth. It drives us to improve ourselves, our work and our company.

We are equals.
We embrace diversity in all ways including but not limited to race, ethnicity, sexual orientation, gender identity, political philosophy, and religion and reject all injustices, bias, and marginalization of any people based on the same. We are stronger because we value, listen to, and learn from the individuality of our peers.

We get it done.
We hire smart, creative, driven people, give them the resources to do their work, and we trust them to get it done. Employees know that what they do matters and makes a difference in achieving ServiceTrade’s mission.

We collaborate.
We collaborate across departments and levels. We are open and honest about our goals and if we are achieving them. Our success is tied to the success of our customers so we treat them like partners.

We are weird.
We are confident in who we are and celebrate our quirks. We make each other laugh, think, and learn new things through our hobbies, habits, and humor.

We gather at the table.
We step away from our work in celebration of our achievements and life’s biggest moments. 

Executive Leadership

Billy Marshall

Billy Marshall

Chief Executive Officer
Brian Smithwick

Brian Smithwick

Chief Technology Officer
Drew Peters

Drew Peters

Chief Financial Officer
Brian Bachofner

Brian Bachofner

Chief Marketing Officer
Amy Robertson

Amy Robertson

Chief People Officer
Oscar Moreno

Oscar Moreno

Executive Vice President of Engineering
Ramin Shahriari

Ramin Shahriari

Vice President of Engineering
Jaime Stella

Jaime Stella

Vice President of Product
James Jordan

James Jordan

Vice President of Artificial Intelligence
Danielle Hardy

Danielle Hardy

Vice President of Professional Services
Jed DeGroote

Jed DeGroote

Vice President of Customer Support and Training
Anna McMahon

Anna McMahon

Vice President of Sales

Tim Spink

Tim Spink

Vice President of Strategic Sales and Partnerships
Skip Mangum

Skip Mangum

Vice President of Account Management

Shawn Mims

Shawn Mims

Vice President of Marketing
Miriam Migdal

Miriam Migdal

Vice President of Accounting

Join Our Team

Visit our careers page for our current openings.