The Field Service KPIs That Show Where Revenue Gets Stuck
Most contractors track field service management KPIs like jobs completed, total revenue, and backlog. Those numbers tell you what happened last month. They don’t show you where growth is slowing down right now. Growth problems for commercial contractors usually aren’t about demand. They’re about friction between selling and scheduling, between service and quoting, between completing […]
SalesManager – Multi-Site Proposals : A Smarter, Faster Way to Win Work Across Every Location
If you sell service work to customers with multiple facilities, you know how complicated proposal management can get. Different locations, different scopes, different service levels… and usually a whole lot of manual effort just to keep everything straight. That’s why we’re excited to enable Multi-Site Proposals for all SalesManager customers, a powerful new way to […]
Top Exit Strategies for Mechanical Service Businesses
After years of building a successful commercial mechanical service business, many owners eventually face the question: “What’s next?” Whether you’re looking to retire, pursue new ventures, or simply cash in on your hard work, if selling your business is the right choice for you, having a clear exit strategy is crucial for maximizing your business […]
Break Through and Scale Faster: Why DWC25 is a Must-Attend Event for Commercial Service Contractors
Every year, ServiceTrade hosts the Digital Wrap Conference, our signature event designed specifically to empower commercial service contractors. This year, DWC25, happening November 4-6, 2025, at the beautiful Wild Dunes Resort in Isle of Palms, South Carolina, promises to be our most impactful yet. Why should you attend? Because today’s commercial service industry is changing […]
Navigating Tariff Impacts: How ServiceTrade Helps Fire and Mechanical Contractors Stay Ahead
The current tariff environment challenges every commercial service contractor. Tariffs now affect nearly all imported goods—including steel, aluminum, electronic components, fire protection system components, and HVAC parts—and contractors face unprecedented cost volatility and supply chain uncertainty. While the market reaction to tariffs in the long run is unknown, the short-term impact is clear: costs are […]
Tariffs and the New Rules of Resilience in Commercial Service
Tariffs raise prices, cause delays, and make it harder to stay profitable. But it’s not just about rising costs. Contractors also need to stay flexible in a fast-changing market where prices shift quickly and customers still expect clear communication and reliable service.
How Top Performing Contractors Achieve 2X Revenue Growth with ServiceTrade
Here’s how ServiceTrade’s powerful platform and recommended actions from our 2024 Benchmark Reports can help your business grow faster.
Choosing Quality Over Quantity: Why the Right Customers Matter
For commercial service contractors, it’s essential to find ways to improve efficiency and profits during this time of economic uncertainty and labor shortages. Drawing from ServiceTrade CEO Billy Marshall’s presentation at the 2024 Digital Wrap Conference, this article explores one key strategy for reducing risk, maximizing efficiency, and growing your profits: selling to the best […]
Terminate Risk: Your New Sales Mission in an AI World
SELECTING SERVICE MANAGEMENT SOFTWARE (That Keeps Accounting Happy)
You know it’s time. The service work has backed up and it’s becoming difficult to manage your limited labor resources. You’re ready for a new software solution to help take your service department to the next level. At this point, many commercial service contractors turn to their accounting team for guidance. Why? Because their accounting […]