At ServiceTrade, our customers’ success is job one. For over ten years and 1,200 customers, we’ve been delivering innovative solutions for commercial contractors, and we’re inspired every day by what they accomplish with our platform.
That’s why we’re excited to announce in 2022, we’ve been recognized in twelve — yes, twelve — flagship reports from Gartner Digital Markets brands Capterra, Software Advice, and GetApp.
When you factor in our purpose-built approach for mechanical and fire protection contractors, it’s not a huge surprise our customers see such tremendous value. Fire protection and mechanical contractors using ServiceTrade achieve 35% to 49% year-over-year growth by scheduling and streamlining inspection and maintenance services, recording and reporting repair opportunities, and engaging customers to cement the value they provide.
These awards are especially meaningful to ServiceTrade as they are community driven. To be selected for the Capterra Shortlist, GetApp Category Leaders, and Software Advice Front Runners reports, vendors place among the top-ranking software providers in Field Service Management, HVAC, Electrical Contractor, Service Dispatch, and Work Order categories.
ServiceTrade users have described partnering with us:
“ServiceTrade has a great product that is intuitive to use. Since we subscribed four years ago, they have continued to expand on the capabilities with updates to the software every 2-4 weeks. They are very responsive to requests for features, and the customer support is super friendly and helpful. “ – Nicolas R., CEO
“ServiceTrade has been a joy to implement and use every day. The dev team, and everyone at ServiceTrade, have been absolutely incredible. I cannot recommend this solution enough.” – Joshua C., Technical Manager.
In addition, ServiceTrade has captured a 2022 Top Performer designation in the HVAC Software, Electrical Contractor, Service Dispatch, and Work Order categories. Capterra explains, “Top Performers are the highest-scoring products in popularity and user ratings. These products have generally been around for a while and are loved by their users.”
ServiceTrade is rated 4.6 (out of 5) on all Gartner Digital Market brands. To read first-hand experiences of how ServiceTrade is used by commercial contractors to improve their business, please visit Capterra.
Fire and life safety work doesn’t look the same for every contractor. Some teams focus primarily on recurring inspections and compliance reporting. Others balance inspections with service calls, repairs, and ongoing maintenance across multiple sites and systems. Many fire protection businesses fall somewhere in between—managing a mix of scheduled inspections, emergency service, deficiency tracking, and […]
Mechanical inspections don’t look the same for every contractor. Residential teams need to move fast, stay consistent, and clearly communicate results to customers. Commercial contractors often need more capabilities—like detailed asset tracking, preventative maintenance, and help staying compliant. Many mechanical businesses sit somewhere in the middle, handling a mix of both. The problem? Most inspection […]