AI-powered field service management for commercial contractors—maximize technician performance, streamline operations, and deliver digital-first customer experiences.

Manage parts purchasing and inventory across trucks and warehouses—connect parts to jobs so techs have what they need and billing stays accurate and on time.

Unified mobile inspections that streamline inspection workflows, generate compliance-ready reports, and turn findings into actionable deficiencies and repairs.

Purpose-built estimating and proposal automation for commercial service contractors—quote faster, standardize pricing, and connect cleanly from sale to service.

ServiceTrade AI

ServiceTrade AI helps field and office teams work faster by turning job data into insights opportunities, spotting issues early, and automating next steps.

Integrations

ServiceTrade Integrations connect your ERP, accounting, and other tools to reduce double entry, speed up billing, and keep data consistent across field and office teams.

How and why to prioritize high-margin repair work on your schedule

Fire fest tip graphic: contractors prioritizing high-revenue jobs grow 1. 3x faster

Are you struggling to fit all your work onto the schedule? Or giving each work order the same priority, missing out on high-profit work? You may need a better prioritization system, one that prioritizes, among other things, high-margin repair jobs. Prioritizing repair work not only generates revenue but also demonstrates your reliability and efficiency to […]

Why you should report more deficiencies (and how to do it)

Fire fest tip graphic: document deficiencies on 25% of work orders

Failing to properly identify and report deficiencies can lead to devastating consequences, risking lives and property. It also limits your revenue growth potential by overlooking issues that can be converted into high-margin repair work. This article explores why documenting more deficiencies is crucial and what you’ll need to get it done. Identifying more deficiencies grows repair […]

Jack’s code corner: NFPA standard updates-how it works

Jack's code corner graphic

NFPA Standard Updates – How it Works Ever wonder how NFPA creates and maintains the Standards Process? Here’s a quick synopsis of how it works, with notes on how you can engage in the process! We’ll start with an existing standard. It will have a “Revision Cycle” generally every 3-5 years, some are longer intervals […]

ServiceTrade releases new innovations for fire and life safety

Fire sales webinar hero graphic

Innovations deliver an end-to-end solution to streamline front-office operations, sell more profitable contracts, and provide exceptional customer service Sept 6th, Durham, NC – ServiceTrade, the leader in software for commercial contractors, has just unveiled two groundbreaking offerings for fire and life safety contractors in preparation for the upcoming AFSA42 convention hosted by the American Fire Sprinkler […]

Introduction to NFPA inspection forms

Nfpa guidelines graphic

When it comes to the design, installation, oversight & maintenance of fire sprinkler systems and fire alarm systems, the National Fire Protection Association (NFPA) standards help ensure the viability of these systems over time with universal code standards and detailed NFPA inspection forms. Since the late 1800s, the NFPA has been working to improve public safety […]

A detailed introduction to national fire protection association (NFPA) guidelines

Jack's code corner graphic

Founded in 1896, the National Fire Protection Association (NFPA) has a rich history of promoting public safety through published NFPA guidelines that include codes & standards developed to minimize the possibility of fire and other risks. A self-funded, worldwide organization, the NFPA’s guidelines and safety standards are designed to help eliminate death, injury, and property […]

6 features your digital fire inspection form should have

Example of a servicetrade digital service form

As a fire and life safety contractor, you’re well aware that not all inspection forms are created equal. You know you need well-designed forms to ensure compliant, accurate, and efficient inspections. But what makes an inspection form well-designed? In this article, we’ll lay out the 6 must-have inspection form elements you should look for to […]

How better deficiency management helps grow your fire and life safety business

Close-up of a red fire sprinkler head on a pipe

 Focusing on deficiency documentation and the resulting repair revenue is a proven way to keep your business growing, even when skilled labor restraints limit your capacity. With a smart deficiency management tool and a seamless pull-through workflow, you can drive more revenue, provide a better service to your customers, and reduce your liability risk. Increasing pull-through […]

How digital inspection forms streamline the inspection process

Servicetrade inspection form screen

Digital inspection forms are a powerful solution for life safety service contractors looking to streamline operations.  However, at present, a majority of contractors in the fire protection business are still using paper. There’s a 60% chance that’s you!  But as the world has come to rely on digitization, and more digital offerings like ServiceTrade Inspections […]

A better approach to the skilled labor shortage

An f1 pit crew servicing a race car

At ServiceTrade’s 2022 Digital Wrap Conference, CEO Billy Marshall presented an innovative solution to a core challenge that’s top of mind for everyone these days—the ongoing labor shortage.  The statistics are concerning. For every two techs that retire each year, only one enters the field. But demand for your services continues to grow. So what’s […]