Advancing commercial service work
Commercial service is getting harder to run at scale. Teams lose time to manual coordination, work slows down when knowledge is trapped in people’s heads, and revenue sits in backlogs when the workflow cannot move fast enough. ServiceTrade AI is built to change that—bringing practical, workflow-embedded intelligence into the platform so teams can eliminate busywork, apply standards consistently, and improve the metrics that matter across the service lifecycle.
Start with what matters: predictable, profitable service operations
Embedded. Explainable. Built for commercial service execution.
Our AI extends that promise by turning your operational insight into automated, explainable action inside the workflows teams run every day. Unlike generic AI tools or bolted-on “AI features,” ServiceTrade AI is:
- Workflow-embedded in the ServiceTrade platform.
- Built on Trade Intelligence grounded in commercial service history.
- Designed for action with validation layers and guardrails.
What ServiceTrade AI is Designed To Do
- Reclaim operational capacity by removing repetitive coordination and admin work.
- Unlock operational wisdom by embedding standards and business context so execution stays consistent as teams scale.
- Drive outcomes, not just outputs by focusing intelligence on throughput, margin, utilization, and service performance.
Trade Intelligence: the Foundation Behind ServiceTrade AI
At the core of ServiceTrade AI is Trade Intelligence: a data intelligence layer informed by more than a decade of commercial service history.
Trade Intelligence turns service reality into signals that help ServiceTrade AI—and Stella Agents:
- Prioritize what matters next using job history, asset context, contract terms, and patterns in service performance.
- Reinforce standards so quality stays high even when teams are busy or growing.
- Validate and explain outputs through guardrails and human-in-the-loop design, so teams can trust what they are seeing and doing.
Two ways ServiceTrade AI Shows Up: Agents and Assistants
ServiceTrade AI is not a single feature. It is a platform that powers both agentic and assistive experiences – each built for execution.
Stella
Stella AI Agents plan, coordinate, and execute core tasks across the service lifecycle — from building ready-to-review quotes to coordinating dispatch-ready schedules. Powered by Trade Intelligence, Stella eliminates busywork and moves the work that drives revenue.
Assistants
Smart Assistants are built-in AI tools inside ServiceTrade that help teams capture job details faster, draft professional customer communication, and surface the context needed to make better decisions. Less manual effort, more consistent execution — right inside the workflow.
What this enables across the service flywheel
Let the system handle the routine
ServiceTrade AI eliminates repetitive steps that eat up the day so teams can focus on the complex work that requires judgment, care, and expertise.
Turn experience into embedded intelligence
ServiceTrade AI helps preserve and apply company knowledge consistently so expertise does not walk out the door and new hires ramp faster—with standards and context embedded in execution.
Improve the outcomes leadership is accountable for
ServiceTrade AI increases throughput by compounding gains in time, accuracy, and consistency—focused on improving the metrics that allow operations to scale revenue without grinding teams down.
Ready to See ServiceTrade AI in Action?
Get a demo to see how workflow-embedded AI helps commercial service teams move faster, protect margin, and scale outcomes without adding friction.