Smartphones are Smart Business

If you have been looking for an excuse to arm your field techs with smartphones, I am going to give you several in this blog post. The goal of any business expenditure is to make your business more competitive by lowering costs, improving customer service, or increasing revenue.  I believe an investment in smartphones for […]

Field Service Scheduling – Kill the “Where-wolf” that’s eating your profit

Field service scheduling is hard because it involves both time AND space.  You can’t decide “when” until you know “where.”  And knowing “where” is not just one location.  The scheduler needs to see ALL jobs on a calendar AND on a map simultaneously to make good decisions for the schedule.   In most cases, “where” actually […]