Advanced asset management: Transforming contractor operations for maximum efficiency
For commercial mechanical and fire contractors, managing building equipment and assets effectively is crucial for staying ahead in a competitive market. Traditional methods of asset tracking, often limited to basic equipment lists, fall short in addressing the complex needs of modern contracting businesses. What’s needed is a more intelligent, comprehensive approach to asset management – […]
ServiceTrade summer ’23 innovation
Every year, hiring and retaining skilled technicians gets more difficult, yet leading mechanical and fire protection contractors are growing faster than ever because they focus on getting the most from the techs they have. That’s why ServiceTrade is launching several innovative capabilities designed specifically to help you boost the productivity of your technicians. Watch this […]
How digital inspection forms streamline the inspection process
Digital inspection forms are a powerful solution for life safety service contractors looking to streamline operations. However, at present, a majority of contractors in the fire protection business are still using paper. There’s a 60% chance that’s you! But as the world has come to rely on digitization, and more digital offerings like ServiceTrade Inspections […]
A better approach to the skilled labor shortage
At ServiceTrade’s 2022 Digital Wrap Conference, CEO Billy Marshall presented an innovative solution to a core challenge that’s top of mind for everyone these days—the ongoing labor shortage. The statistics are concerning. For every two techs that retire each year, only one enters the field. But demand for your services continues to grow. So what’s […]
Selecting service management software that keeps accounting happy
You know it’s time. The service work has backed up and it’s becoming difficult to manage your limited labor resources. You’re ready for a new software solution to help take your service department to the next level. At this point, many commercial service contractors turn to their accounting team for guidance. Why? Because their accounting […]
10 technician dispatch tips to keep profits high & schedules moving
A commercial service company with an inefficient dispatching system might have technicians traveling great distances from call to call with no rhyme or reason as to which customer gets serviced when or by whom. Without effective technology and workflows, chaos is bound to ensue—especially as companies grow. Imagine how challenging it is for the dispatcher […]
How to recruit quality HVAC technicians for your commercial HVAC company
Skilled technicians are the backbone of successful commercial HVAC businesses. However, it’s no secret that finding qualified HVAC technicians and retaining them is one of the biggest challenges managers and business owners face. In a cut-throat industry, where employees are poached regularly by competitors, it’s essential to recruit the best HVAC technicians and keep them […]
How centralized data benefits your team and your customers
From scheduling to servicing to billing, the work of commercial service contractors is a big collaboration. The key to peak operational efficiency and excellent customer service is centralized data that is consistent and accessible to all team members at all times. That’s why collecting and organizing your data is the first order of business when […]
Don’t use residential software for a commercial service business
Commercial and residential service contractors work completely differently. So why would a commercial contractor adopt service management software designed for residential contractors? While they work in similar fields — HVAC, plumbing, electrical — commercial and residential service contractors work in altogether different ways. Three key differences highlight the complex work demands that face […]
Solving the problem bigger than double data entry
Is the administrative burden of data entry in your back office the biggest problem you face as a service contractor? Just imagine how much easier life would be if you could eliminate all of that wasteful double data entry. Just imagine what it would be like if your technicians could capture data in the field […]