7 AI myths service contractors need to stop believing
If you’ve ever watched a Roomba spend 20 minutes trying to escape from under a chair and thought, “This is the tech that’s supposed to be smarter than humans?”—you’re not alone. Or maybe you saw the viral story where AI suggested using glue to keep cheese on pizza (yes, really), and figured the whole thing […]
AI prompt of the month: Creating SOP Flowcharts in ChatGPT
If your company has a set of Standard Operating Procedures (SOP) it can be really helpful to visualize them as flowcharts. Adding such a visual can significantly enhance clarity and efficiency in any SOP. Essentially, flowcharts serve as visual guides that map out a process step by step, making complex instructions easier to follow. This […]
6 ways AI can level up your commercial service business
As service businesses across industries strive to innovate and maintain competitive advantages, AI technology offers unprecedented tools for enhancing service delivery, optimizing resource management, and elevating customer interactions. At the 2024 Digital Wrap Conference, ServiceTrade VP of AI, James Jordan, provided insights into how AI is reshaping the commercial service sector. His presentation highlighted the […]
March AI prompt of the month: Predicting repairs by identifying trends
AI is really good at parsing through a lot of data and identifying themes you might want to pay attention to. To test that out, I threw an export of the last two month’s of deficiencies from a demo Mechanical account into ChatGPT and asked it to help me prepare for the upcoming quarter by […]
February AI prompt of the month: How many man hours Will I need this year?
I would bet that you often find yourself in a situation where you wish that you could just run a “quick report” of some business metrics. Assuming you have access to the data, usually it doesn’t take long to realize that reports can be pretty complicated to create. The data analysts (if you have any) […]
January AI prompt of the month: Give me a recurring maintenance schedule with required parts
You probably have conversations with your technicians all the time about equipment at your customer’s sites, but have you ever considered having a conversation directly with the equipment instead? While we aren’t quite there yet (but we are working on it!) you can have the next best thing, by having a conversation with the manufacturer’s […]
December AI prompt of the month: Design a program to capture more deficiencies
The absolute best use of AI is to add more power to your workforce without having to hire a bunch of specialized employees. Can you imagine if you had a service manager on your staff that had an MBA? An Operations Manager with a Six Sigma Black Belt that could write comprehensive action plans? Turns […]
ServiceTrade launches smart AI to help contractors maximize efficiency and deliver exceptional customer service
New Smart AI integrates into the ServiceTrade platform so customers can leverage rich equipment history on over 10M commercial buildings to better complete work, recommend customer equipment improvementsServiceTrade, a leading software platform for commercial contractors, today announced the launch of ServiceTrade Smart AI. This new cutting-edge solution, powered by artificial intelligence, is directly integrated into […]