Meet Stella: AI Agents for Commercial Field Service
Stella AI Agents plan, coordinate, and execute core tasks across the field service lifecycle—helping commercial service teams eliminate busywork, apply institutional knowledge instantly, and move work that drives revenue.
More throughput. Less busywork.
Embedded in ServiceTrade workflows, Stella Agents execute the steps that move field service work forward—driving revenue growth, technician utilization, and service pull-through.
Put busywork on autopilot
Stella Agents intelligently handle routine service tasks automatically—from drafting quotes to coordinating schedules.
Operational wisdom, applied instantly
Your team’s knowledge, built into the system—not trapped in someone’s head.
Move the work that moves the business
Stella Agents don’t just suggest next steps—they advance the work that improves throughput and scales field service operations.
Run your operation at its best
In commercial service, work slows down in the in-between. Stella Agents increase capacity across your operation—so teams get more done, revenue flows more consistently, and work doesn’t pile up.
Increase operational velocity
Get quotes out faster, keep schedules aligned, and move jobs forward without delays.
Make experience scalable
Carry your standards and past work into every task, so nothing gets missed or done differently.
Start every job ready to run
Surface scope, service history, and job context upfront, so techs can execute immediately.
Break through revenue bottlenecks
Eliminate the friction that slows revenue down, so more work orders turn into billable output.
Powered by Trade Intelligence
AI built on how commercial field service actually operates.
Stella is powered by Trade Intelligence, ServiceTrade’s proprietary data intelligence layer built on more than a decade of real field service events.
Stella continuously learns from service outcomes, asset performance, and operational patterns to prioritize the right steps that have the biggest impact on commercial service businesses—giving teams the confidence to act without second-guessing.
Stella Agents Across Your Entire Field Service Lifecycle
Stella Agents are designed to operate inside every part of your field service workflow—carrying context, applying your standards, and moving work forward without starting from scratch every time.
Convert service deficiencies into ready-to-review quotes with asset details, parts, labor, and scope language already assembled.
Build dispatch-ready schedules based on your real constraints—technician skills, availability, travel time, and SLA deadlines
Prepare technicians before they arrive by assembling job-ready context—including asset history, prior work, and site notes.
Help teams move from opportunity to approved work faster by coordinating follow-up, surfacing context, and keeping deals from stalling.
Move completed work toward billing faster with the right details, reducing delays between service completion and revenue recognition.
FAQs
Common Questions
What is Stella?
Stella is ServiceTrade’s suite of AI Agents that prepare and advance work inside your core field service workflows. It handles multi-step tasks like building ready-to-review quotes, coordinating schedules for approval, and assembling job context–helping commercial service teams eliminate busywork, apply institutional knowledge instantly, and move work that drives revenue.
How is Stella different from other AI tools?
Most AI tools sit off to the side and generate suggestions. Stella is built directly into how your field service work gets done. It doesn’t just generate outputs–it uses your business context, your past work, and real industry patterns to move things forward in the ways that matter most to commercial service teams. The result: faster workflows from deficiency to scheduled service, fewer errors and write-offs, and more revenue delivered without added coordination work.
What can Stella help me with?
Stella helps with the parts of the day that slow field service teams down. This includes routine tasks like turning identified deficiencies into ready-to-review quotes, preparing and recommending optimal schedules based on technician fit, availability, and business priorities, and getting technicians job-ready with the right context, all with built-in guardrails and human-in-the-loop approvals.
How does Stella protect the security of our data?
Stella operates with ServiceTrade’s secure platform. ServiceTrade’s AI models learn from collective data across our platform to deliver industry-leading features and insights while strictly protecting your privacy and trust. We never share information specific to any organization or person.
Which large language model (LLM) providers does Stella use?
ServiceTrade AI and Stella leverage a combination of leading foundation models along with ServiceTrade-specific logic, orchestration, and Trade Intelligence. The models are selected and updated based on performance, reliability, and security requirements.
Rather than relying on a single model, Stella is designed as a system that combines models with workflow logic, business rules, and historical data to ensure outputs are accurate, explainable, and aligned to real-world field service operations.
How can I get Stella Agents?
Stella Agents are currently offered through a limited Early Access program, with general availability planned in the near future.
You can request access here (link). While participation is not guaranteed, our team will review your request. We’ll also keep you informed as Stella becomes more broadly available.