A dispatch-ready schedule in seconds. Not hours.
Stella Schedule builds optimized schedules around the priorities you set (technician fit, SLA deadlines, drive time, and workload balance) so your team stops rebuilding the board and starts running better days.
Stop letting the schedule run your business
Your schedulers are making dozens of tradeoffs every day. Stella Schedule does the hard part (weighing technician fit, drive time, SLA urgency, and workload) and delivers a ready-to-review plan in seconds.
Schedule for the business, not just the dispatch board
Stella builds schedules around the outcomes that drive performance: billable hours, SLA compliance, drive time, and workload balance. Not just filling time slots.
Operational knowledge built into every schedule
The technician details, customer commitments, and field constraints your best scheduler carries in their head are applied automatically to every job, every day.
Multiply scheduling capacity
Faster schedules, fewer manual recalculations, and the ability to adapt when the day changes without rebuilding the board from scratch.
More billable hours. Less windshield time.
Stella Schedule doesn’t just fill time slots. It builds schedules around the metrics that drive field performance. Your team sees exactly where the value is: utilization, SLA compliance, drive time, workload balance. And schedulers stay in control with a ready-to-review plan they can approve, adjust, or override before anything is applied.
- Business-outcome planning
- Clear performance measurement
- Team-controlled approval
The right technician. Every time.
Stella centralizes technician skills, certifications, availability, start and end locations, and job requirements then applies all of it to every recommendation. No more wrong-tech assignments, missing certifications, or avoidable rework. And it catches what schedulers can’t always see: conflicting assignments, incomplete data, flagged before the schedule is built.
- Technician-fit memory
- Data quality guardrails
- Trade Intelligence built in
Built for the chaos of commercial service.
Multi-tech jobs, SLA deadlines, locked appointment windows, day-of changes: Stella handles commercial service complexity so schedulers don’t have to manually recalculate every tradeoff when something shifts. Update constraints in plain language. Rerun in seconds. Approve what works.
- Ready-to-review schedules in seconds
- Plain-language schedule updates
- Operational command view
How Much Revenue Could Stella Schedule Recapture for Your Team?
From priorities set to dispatch-ready in four steps
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Step 1. Set your priorities
Tell Stella what matters: SLA urgency, drive time, workload balance, technician fit. Your business rules drive the schedule. -
Step 2. Stella builds the plan
Stella weighs every constraint and generates a ready-to-review schedule in seconds, already factoring in technician details, customer commitments, and job requirements. -
Step 3. Your team reviews and adjusts
Schedulers review recommendations, see the tradeoffs, and approve, adjust, or override before anything is applied. -
Step 4. Schedule goes live
Approved schedules dispatch to technicians through your existing ServiceTrade workflow. No board-rebuilding required.
AI scheduling software built on how commercial field service actually operates
Stella Schedule is powered by Trade Intelligence, ServiceTrade’s proprietary data layer built on more than a decade of real field service events. It doesn’t apply generic scheduling logic – it applies proven patterns from millions of commercial service jobs, then learns your specific operation over time.
- 10+ years of real field service data powering recommendations
- 1,300+ contractors on the ServiceTrade platform
- Proven scheduling patterns from millions of commercial service events
- Your technician constraints, customer commitments, and business priorities - built in from day one
Stella Agents across your entire field service lifecycle
Stella Agents are designed to operate inside every part of your field service workflow—carrying context, applying your standards, and moving work forward without starting from scratch every time.
Convert service deficiencies into ready-to-review quotes with asset details, parts, labor, and scope language already assembled.
Build dispatch-ready schedules based on your real constraints—technician skills, availability, travel time, and SLA deadlines.
Move completed work toward billing faster with the right details, reducing delays between service completion and revenue recognition.
Right contact, right message, right time — automate collections so office teams stop chasing balances and start closing them faster.
FAQs
Questions About Stella Schedule
Is Stella Schedule built for the complexity of commercial service?
Yes, and complexity is exactly the point. Commercial service scheduling requires balancing technician fit, certifications, availability, SLA urgency, drive time, and day-of changes, often simultaneously. That’s why manual board-building breaks down. Stella does the heavy lifting of weighing those variables in seconds, then gives schedulers a ready-to-review plan they can adjust, approve, or override. Not less human judgment, but better use of it where it matters most.
Can I see why Stella made a scheduling recommendation?
Yes – that’s by design. Stella Schedule shows what it recommends, why it recommends it, and where the tradeoffs are. Schedulers have full visibility into the constraints Stella factors in – skills, certifications, availability, SLA risk – and control over the priorities it optimizes against. Less black box, more decision engine your team can inspect, challenge, and improve.Yes – that’s by design. Stella Schedule shows what it recommends, why it recommends it, and where the tradeoffs are. Schedulers have full visibility into the constraints Stella factors in – skills, certifications, availability, SLA risk – and control over the priorities it optimizes against. Less black box, more decision engine your team can inspect, challenge, and improve.
We already optimize routes. What does Stella add?
Drive time matters, but a shorter route isn’t always the better schedule. Optimizing only for routes can create hidden tradeoffs: wrong tech for the job, missed SLA, overloaded teams, or unused high-value capacity. Stella AI scheduling software looks at the schedule as a business system, balancing travel efficiency with technician utilization, SLA commitments, workload balance, and customer priority so teams can reduce windshield time without sacrificing performance.
Our schedules change constantly. Can Stella keep up?
Yes. Day-of change is the operating environment, not an edge case. Stella makes change manageable. Update constraints in plain language, rerun recommendations in seconds, and adapt the plan without rebuilding the board from scratch. Schedulers get more speed and control when the day shifts, instead of being forced into reactive mode.
Will Stella Schedule replace our schedulers?
No. Stella is designed to make great schedulers more effective. It takes on the tedious board-building, recalculation, and manual tradeoff management so schedulers can focus on judgment calls, exceptions, customer-sensitive decisions, and final approval. The outcome isn’t fewer schedulers… it’s more scheduling capacity, faster response, and less operational chaos from the team already doing the work.
Our data isn't clean. Will Stella still work?
Yes. Stella AI scheduling doesn’t require perfect data to create value. It surfaces missing, incomplete, or conflicting information before the schedule is built so teams can fix issues before they become rework or field disruption. Every scheduling cycle improves the quality of operational data, which strengthens future recommendations over time.
How do we measure the value Stella creates?
Stella is built to show value, not just promise it. A dedicated metrics dashboard compares recommended schedules against the current plan and shows where utilization, travel time, SLA risk, and capacity improve – before teams approve changes. That gives operational leaders a clear view of impact, and gives schedulers confidence that the recommendation isn’t just faster, it’s better aligned to business outcomes.
Stop rebuilding the board every morning.
See how Stella Schedule builds dispatch-ready plans in seconds – so your team can focus on running better days.