ServiceTrade Academy

Learners build confidence using ServiceTrade products—including the web and mobile apps—through self-paced courses featuring videos, interactive lessons, and real-world practice scenarios.

From office staff to field techs, everyone influences the customer journey. ServiceTrade Academy highlights how using the platform correctly at every step strengthens internal collaboration and improves the customer experience.

ServiceTrade Academy offers personalized learning based on your job responsibilities. Courses are tagged by role—such as technician, administrator, or office staff—so you can easily find the training that’s most relevant to you. Whether you’re in the field or behind the scenes, you’ll get targeted lessons that help you succeed in your specific role with ServiceTrade.

With ServiceTrade Academy, new users can quickly get up to speed through role-specific training. They’ll learn how to use ServiceTrade products effectively for their role and understand how their actions support the entire service operation and enhance the customer experience.

With the ServiceTrade Academy manager experience, supervisors can easily monitor training activity, track course completion, and stay informed about each team member’s progress. It’s a simple way to ensure your team is building the skills they need—without having to follow up manually.

ServiceTrade Academy keeps users informed and prepared by offering training on new product features, updates, and launches as they happen.