Join the ServiceTrade team and discover how to transform your field service operations from reactive cost centers into proactive revenue engines.
In this session, you’ll learn the components of a connected service flywheel that drives customer satisfaction, retention, and growth. Top performing contractors use this proven framework to drive 27% fewer emergency calls, 25% higher margins on planned work, and 70% less financial volatility.
We’ll explore how leading service contractors use data from inspections, surveys, maintenance visits, and repair calls to identify new opportunities, predict equipment needs, and deliver proactive value that keeps customers coming back.
What You’ll Learn
- How to identify revenue opportunities hidden in your operational data
- The 5 key metrics you should track to build momentum in your business
- Practical steps to implement a service flywheel in your organization
- Strategies for creating proactive service offerings that customers value
- Ways to build systems that turn satisfied customers into your best sales team
