From first proposal to last dollar collected: Stella closes the loop
ServiceTrade’s Stella AI agent suite now covers billing and collections through Stella Invoice and Stella Collect, built on its acquisition of Mura. Stella Invoice catches billing errors and missed revenue before an invoice goes out, and Stella Collect runs the full collections workflow, cutting billing cycles 33% and speeding invoice processing 3x for contractors already […]
2026 Technician insights report
We asked 800+ technicians what keeps them on the job, what frustrates them, and how they feel about AI.
How to turn your operational data into predictable revenue
From chaos to clarity: The contractor’s guide to data maturity
Why your data strategy is failing (and how to fix it)
You’ve invested in software. You’ve digitized processes. You’ve built dashboards. Yet somehow, your team still asks, “Whose numbers are right?” You’re not alone. Many commercial service contractors invest heavily in data tools only to see minimal ROI. The problem usually isn’t the technology—it’s one of these five critical failures. Failure #1: Skipping stages The mistake: […]
The hidden cost of data silos: Why multi-location contractors struggle to scale
When Total Fire Protection integrated ServiceTrade with their Sage 300 CRE accounting system, something remarkable happened: invoicing time dropped from weeks to 1-2 days. But the real story isn’t about speed—it’s about what those weeks of delay were actually costing them. Every day an invoice sat waiting for manual data entry was a day of […]
From paper chaos to digital clarity: The first step in your data maturity journey
For many commercial service contractors, the office feels like it’s running on paper and memory. Critical job tickets disappear into stacks of paperwork. Staff spend evenings re-entering data from handwritten forms into spreadsheets. Invoices get sent late—or not at all. And when the owner needs to understand which jobs made money last month, it takes […]
Data maturity guide
Mechanical industry benchmark report 2024
See how your operation stacks up against top-performing mechanical contractors. The 2024 ServiceTrade Operational Benchmark Report breaks down key performance data, including revenue growth, on-time completion, pull-through work, and days to invoice, with practical ways to improve the metrics that matter most.
Fire and life safety industry benchmark report 2024
See how your fire and life safety operation compares to top-performing contractors. The 2024 ServiceTrade Operational Benchmark Report breaks down the metrics that matter most, including revenue growth, on-time completion, pull-through work from deficiencies, and days to invoice, with practical steps to improve performance and grow more predictably.