Terminate Risk: Your New Sales Mission in an AI World
ServiceTrade Acquires NorthBoundary
Combination connects critical selling and service workflows for mechanical contractors The inaugural Mechanical Benchmark report shows that top performers grow 49% more and invoice 5.4x faster than peers Ahead of next week’s Digital Wrap Conference, ServiceTrade, a leader in purpose-built software for commercial contractors, announced the acquisition of NorthBoundary, a pioneer in sales solutions for commercial mechanical […]
10 Years, 1000 Customers
ServiceTrade Turns 10 Years Old 10 years and counting Ten years ago, ServiceTrade was born when fire and life safety contractor DunnWell was sold. A proprietary internal project called ServiceNet became the jumping off point for an ambitious new product with a new company and a new set of customers paired with an operating motion […]
ServiceTrade Acquires Assets of Asurio
The combination will empower specialty contractors to reduce risk and streamline inspections. Today, we’re excited to announce the acquisition of specific assets from life safety inspection software company, Asurio. Most importantly, we’ve acquired the technology and expertise behind the BirdDog Platform and the customers who trust it to speed the inspection process and reduce […]
Raising Prices During Inflationary Times and Beyond: Part II
In Part I of this series, I shared my thoughts on how a service contractor’s Digital Wrap enables them to routinely raise prices while retaining customers. We talked about (a) the importance of consistently presenting your brand as a premium product and (b) providing a superior customer service experience. Here in Part II, we’ll talk […]
Money for Nothing Scores Money for Something
Five years ago, Shawn Mims and I wrote a book called Money for Nothing: How a Digital Wrap Earns More Pay for Less Work. We did that because we felt we needed a clever way to get the attention of a market that was generally not inclined to adopt new technology – commercial service contractors. […]
News from ServiceTrade: New Partnerships With Frontier Growth and Bull City Venture Partners
I am very excited to announce today that ServiceTrade has partnered with Frontier Growth and Bull City Venture Partners to accelerate our technology innovations for the commercial service contracting market. I, my co-founder Brian Smithwick, and all of ServiceTrade’s employees are energized by the opportunities for growth that these two partners bring us with their […]
What Software Buyers Can Learn from Agile Development and Lean Manufacturing
Software companies long ago abandoned complex release processes where comprehensive new versions would show up every few years. So why do software application buyers continue to plan for and tolerate implementation schedules that span several months or in some cases even years? What’s good for the goose is good for the gander, and software buyers […]
The Economic Downturn is Coming. Are You Ready for Greedy Growth?
Trade wars have sent steel prices up twenty five percent and farmers are getting killed by the collapse of the agricultural commodities market. Job growth slowed to a paltry 75,000 in May, and the two prior months of April and March were revised downward by 75,000. The European Central Bank is already easing monetary policy […]
Winning the Mobile Marathon as a Commercial Service Contractor
There are plenty of examples of companies that have built market success because of their use of mobile technology, including Domino’s, Chick-fil-A, and Starbucks. Starbucks launched their mobile app in early 2011, and it included a mobile pay feature similar to a gift card. Mobile innovation has paid off for Starbucks. They reported that in […]