CUSTOMER STORY | SCALABLE GROWTH
Encore Fire Protection
Encore Fire Protection: Scaling Growth with a Single Operational Playbook
As Encore Fire Protection expanded across multiple locations and brands, they needed a technology partner that could unify their operations and help every team deliver consistent, high-quality service.
With ServiceTrade, Encore gained a single platform for scheduling, communication, and accountability—from field technicians to leadership. Teams now have full visibility into upcoming work, job history, and performance data, creating faster decisions, smoother collaboration, and better customer outcomes.
ServiceTrade helps Encore Fire Protection stay aligned, efficient, and ready for continued growth across the fire protection industry.
For more than 50 years, Desert Fire Extinguisher Co. has served Southern California with trusted fire protection services. But outdated paper systems left the family business vulnerable to liability, inefficiency, and lost revenue. ServiceTrade transformed the way Desert Fire operates by replacing paper with a connected digital system. Features like photo documentation, automated asset records, […]
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