Contact
Get a Demo

industries

We help contractors in these industries keep facilities safe and comfortable for the people who use them.

See All Industries

Mechanical Service

Perform inspections, manage deficiencies, increase repair revenue, inform clients, and reduce liability

Fire Protection & Life Safety

Manage maintenance and projects, increase pull-through revenue, sell agreements, and inform clients.

Commercial HVAC

Organize recurring and dispatch work and keep detailed asset service history

Electrical

Dispatch work, manage job casting, and keep detailed asset service history.

Refrigeration

Keep track of refrigerant usage and give techs a safety and compliance task list.

Kitchen Exhaust Cleaning

Optimize schedule and routes, and store and share before-and-after photos

Book a Demo
Linkedin Facebook Instagram Youtube

all resources

Our resources will help you use data and technology to create a more profitable business.

See All Resources

resources

Blog

Events & Associations

Webinars

Customer Stories

Reports

Guides

Partners

Integrations

Company News

Comparison Content

About

About Us

Careers

Contact Us

Customer Stories

Book a Demo
Linkedin Facebook Instagram Youtube

support & services

Get help with the answers you need, when you need them.

Get Support

How We Help

Onboarding

Training

Technical Account Manager

Advanced Services

Additional Helpful Links

Help Center

ServiceTrade Academy

Get Support

Book a Demo
Linkedin Facebook Instagram Youtube

William Chaney Shares Insights and Retention Strategies to Help Contractors Address the Labor Shortage in Fire & Safety Journal Americas

In the May 2025 issue of Fire & Safety Journal Americas, ServiceTrade CEO William Chaney shared perspectives, motivators, and goals we learned from ServiceTrade’s 2025 Technician Insights Report. These insights, gathered from a survey of 650 fire and mechanical service technicians, highlight what matters most to service technicians as they perform their daily jobs. Read the article for a Q&A that reveals the best strategies to attract and retain top talent, streamline operations, and grow the commercial field service workforce. 

Fullscreen Mode

Share this entry

The Latest

Build Your Field Service Management Knowledge

See All Resources
How to Free Your Techs From Busy Work

Commercial service contractors live with constant fluctuation. A long weekend turns into a flood of emergency service calls. A large

Learn More
9 Best Fire and Life Safety Software Tools for 2026

Fire and life safety work doesn’t look the same for every contractor. Some teams focus primarily on recurring inspections and

Learn More
13 Best Mechanical Contractor Software Tools for 2026

Mechanical inspections don’t look the same for every contractor. Residential teams need to move fast, stay consistent, and clearly communicate

Learn More
Get a Demo