Maximize technician performance in the face of labor shortages

With a 40% shortage of skilled technicians and an 8% annual net loss in the technician labor workforce, the pressure to optimize your existing technician resources has never been greater. In this short webinar, we reveal actionable insights from our comprehensive study of more than 650 service technicians to help you do more with your current workforce.

Learn proven strategies to:

• Reassign time-wasting administrative tasks that burden your technicians.
• Implement smart scheduling methods that maximize gross profit per labor hour.
• Create efficient workflows that keep technicians focused on their core expertise.
• Build a more satisfying work environment that aids in retention and recruitment.

Hosted By

Julian Torres

Before joining ServiceTrade in 2024, Julian Torres served for more than 7 years as a service manager of a team of more than 20 service technicians. Julian brings that experience to his role as a technical account manager, where he helps contractors use ServiceTrade software and data to improve their workflows and outcomes.

Shelley Bainter

Shelley Bainter is a long-time member of the ServiceTrade marketing team and director of the company’s annual user conference.