How to free your techs from busy work
Commercial service contractors live with constant fluctuation. A long weekend turns into a flood of emergency service calls. A large inspection contract stretches your team thin. A heat wave or compliance deadline accelerates everything overnight. Your technicians feel that pressure first. But here’s the reality: technicians don’t have a job satisfaction problem. They have a […]
9 best fire and life safety software tools for 2026
Fire and life safety work doesn’t look the same for every contractor. Some teams focus primarily on recurring inspections and compliance reporting. Others balance inspections with service calls, repairs, and ongoing maintenance across multiple sites and systems. Many fire protection businesses fall somewhere in between—managing a mix of scheduled inspections, emergency service, deficiency tracking, and […]
Smart scan has arrived — faster, smarter asset capture for every technician
Stop typing. Start scanning. Technicians have always done whatever it takes to get the job done, but manual asset entry has never been the part they enjoy. Between faded serial plates, tiny lettering, and tight schedules, capturing equipment details by hand slowed everyone down. And when the data wasn’t complete or accurate, the office was […]
Investing in tomorrow: ServiceTrade participates in district c’s Teamship program
In today’s rapidly evolving business landscape where labor shortages are one of the few constants, finding innovative solutions often requires fresh perspectives. Recently, we had the privilege of participating in District C’s Teamship program, an experience that not only provided our company with valuable insights but also allowed us to play a role in developing […]
How to improve technician efficiency and reduce chaos in your service business
Billy Marshall, founder of ServiceTrade, recently joined ACHR’s The NEWS podcast to share his perspective on the importance of improved technician efficiency, smarter workflows, and planned maintenance.
ServiceTrade supports heavy metal summer experience to build the future of the trades
Addressing the technician shortage through youth education The skilled labor shortage continues to be one of the most pressing challenges facing commercial service contractors today. To help address this critical issue, ServiceTrade is proud to announce our silver-level sponsorship of the Heavy Metal Summer Experience (HMSE) program. What is the heavy metal summer experience? HMSE […]
Navigating the skilled labor shortage: Balancing supply and demand
For mechanical contractors, the busy season is a great opportunity to show customers that they can rely on you, but the increased workload creates a lot of stress for employees and customers, especially during a skilled labor shortage. Here we explore some innovative ways to balance the stress between supply and demand and optimize workflows […]
ServiceTrade’s new scheduling & dispatch board: Technician time management at its Finest
Managing technicians’ time effectively can be one of the biggest operational challenges for commercial service contractors. Dispatchers often have to rely on fragmented systems to track technician availability, skill levels, and job assignments. Without clear visibility into each technician’s skill set and current workload, dispatchers often make assignments based on incomplete information, leading to situations […]
Why real-time data is key to smarter scheduling and dispatching decisions
ServiceTrade’s new dispatch board brings real-time data into the dispatching process, transforming how decisions are made.
Grow revenue with smarter scheduling: Why your techs’ schedules are holding you back
Many commercial contractors are leaving significant money on the table because their scheduling practices, based on outdated industry “best practices,” are no longer effective.