Sushi, sun, and the digital wrap: Second annual OBX customer retreat and fishing tournament
The second annual ServiceTrade customer retreat on the Outer Banks of North Carolina was another huge success. Twenty-six customers representing 21 states and two countries (thanks Rick for traveling from Calgary) joined us to plan a future where service contractors build a premium brand through technology-enabled customer service. We also sent five boats offshore for […]
Fishing report: First annual OBX customer retreat and fishing tournament
Last week, ServiceTrade held its first annual Outer Banks (OBX) customer retreat and fishing tournament. Eleven representatives from across our customer base converged on Manteo, NC for a full day of business discussion on best practices for applying modern technology in a service contractor business along with a full day of offshore fishing. Shawn Mims, […]
Customers speak louder than marketers
We can market our message about the effectiveness of ServiceTrade all we want, but there is no substitute for a customer doing it for you. Thanks to Karim Nice and BlueHat Mechanical for this review of ServiceTrade capability. Here is the key message: By using software wisely, we can work together with our customers to […]
Welcome beta testers

ServiceTrade’s beta program is now open. Join up to share experiences with colleagues and qualify for a special pricing promotion. Two weeks ago, I introduced you to ServiceTrade. Today, we are opening our beta program to any fire protection services company that wants to get an early look at our technology while helping us finish […]
Introducing ServiceTrade

ServiceTrade is a new software company dedicated to helping facility maintenance and repair companies deliver better service, grow faster, and be more profitable. Our aim is to provide a terrific mobile and cloud based application that improves field technician productivity, enhances customer collaboration, and streamlines the administrative processes associated with running a service business. The […]