ServiceTrade Launches Role-Based Certification Program for Commercial Contractors

Three tailored tracks give commercial contractors a verifiable credential for each function that drives service delivery DURHAM, N.C. (July 29, 2026) — ServiceTrade, Inc., the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, today announced the ServiceTrade Certification Program. The program, available through ServiceTrade Academy, provides administrators, office professionals and […]

Spring 2026 product roundup: Helping commercial contractors work smarter and scale faster

ServiceTrade’s Spring 2026 release adds AI-powered tools (Smart Tech Prepare, Smart Receipts), native ERP integrations with Vista and Microsoft Dynamics 365 Business Central, new Smart Insights dashboards for contracts and recurring revenue, faster SalesManager-to-service handoffs, and Tap to Pay mobile payments — helping commercial service contractors boost technician productivity, cut administrative work, and improve cash […]

ServiceTrade acquires Mura to deliver AI-powered revenue growth across the commercial service lifecycle

Acquisition expands the Stella suite with AI-powered invoicing and collections proven to shorten billing cycles by more than 30% DURHAM, N.C. (June 30, 2026)—ServiceTrade, Inc., the leading AI-powered field service management platform for commercial fire protection and mechanical contractors, today announced its acquisition of Mura, the agentic AI platform that automates field service billing and […]

Quarterly product roundup: Smarter workflows, stronger control, faster execution

Running a commercial service business requires coordination across quoting, sales, operations, and finance—and the ability to keep work moving smoothly from one step to the next. This latest set of updates is focused on strengthening that flow—enhancing how teams manage work across the lifecycle so they can operate with greater speed, clarity, and confidence, and […]

2025 year in review: How ServiceTrade helped your business service smarter and scale faster

In 2025, commercial contractors faced rising labor constraints, tighter margins, and increasing customer expectations. Growth required more than adding headcount or chasing more work. It required operating smarter at every level of the business.Contractors using ServiceTrade focused on the fundamentals that drive scalable performance: helping technicians spend more time on billable work, giving office teams […]

SalesManager – multi-site proposals : A smarter, faster way to win work across every location

If you sell service work to customers with multiple facilities, you know how complicated proposal management can get. Different locations, different scopes, different service levels… and usually a whole lot of manual effort just to keep everything straight. That’s why we’re excited to enable Multi-Site Proposals for all SalesManager customers, a powerful new way to […]

Smart scan has arrived — faster, smarter asset capture for every technician

Stop typing. Start scanning. Technicians have always done whatever it takes to get the job done, but manual asset entry has never been the part they enjoy. Between faded serial plates, tiny lettering, and tight schedules, capturing equipment details by hand slowed everyone down. And when the data wasn’t complete or accurate, the office was […]

ServiceTrade welcomes Brook Bock as chief product officer

Experienced Chief Product Officer to Drive Product Innovation and Customer Value for Commercial Service Contractors Durham, NC — December 10, 2024––ServiceTrade, an innovative software platform designed to enhance business value and optimize operations for commercial mechanical and fire contractors, is proud to announce the appointment of Brook Bock as Chief Product Officer (CPO). Brook brings […]

Streamline your maintenance checklists with ServiceTrade’s tasking

Simplify recurring maintenance, guide technicians, and ensure consistent service with ServiceTrade Tasking.