Service management software that streamlines operations, optimizes field performance, and boosts sales and client retention.
We help contractors in these industries keep facilities safe and comfortable for the people who use them.
Perform inspections, manage deficiencies, increase repair revenue, inform clients, and reduce liability
Manage maintenance and projects, increase pull-through revenue, sell agreements, and inform clients.
Our resources will help you use data and technology to create a more profitable business.
Eliminate busywork, apply institutional knowledge instantly, and move work that drives revenue.
Customers, sites, jobs, approved invoices, and approved timecards flow from ServiceTrade into Trimble Spectrum with the right cost center, GL routing, and tax class already attached — and Spectrum purchase orders flow back to the field, so techs see what’s been ordered before they show up on site.











Add a customer or site in ServiceTrade, and it shows up in Spectrum automatically – so your field team and accounting stay in sync without double entry.
Create a job in ServiceTrade, and Spectrum gets a matching job with the key codes already filled in — so you can track costs right away.
Approve an invoice in ServiceTrade, and it posts into Spectrum with the right job and accounting details — so AR isn’t re-entering the same data.
Once time is approved, it goes to Spectrum payroll with the right employee and cost coding — so payroll can run without manual imports.
POs made in Spectrum show up in ServiceTrade on the right job — so techs and PMs can see what’s been ordered (and what it costs) before they arrive.
Spectrum stays the source of truth for your financial setup — ServiceTrade uses your existing codes and rules instead of making you change how you run accounting.
ServiceTrade syncs companies, locations, jobs, approved invoices, and approved timecards into Spectrum. Companies create AR Customers, locations create WO Sites, jobs create Spectrum Jobs with cost-center and tax coding, invoices post to AR, and timecards land as Pre-Time Employee Import entries. In the other direction, Spectrum purchase orders flow back to ServiceTrade as job items on the matching job — so field teams and accounting share one view of materials and costs.
When a new ServiceTrade company is added, the integration creates an AR Customer in Spectrum using your configured code range and prefix. New ServiceTrade locations create WO Sites tied to the matching AR Customer, with address and phone copied across. Both records are created once on first sync; ongoing changes are managed in their source system.
When a new job is created in ServiceTrade, the integration creates a Spectrum Job with customer code, WO site, cost center, price method, contract type, and tax class already assigned — following your configured job number format and prefix. If your team uses a template job, phases and cost types can be copied from the template onto the new job. An optional OH batch code can also be applied after creation for accounts that use them.
When an invoice is voided in ServiceTrade, the integration creates an offsetting credit memo in Spectrum AR automatically — so your AR ledger stays balanced without a manual reversal. If the original invoice was already voided or is already a credit memo, the integration recognizes it and skips re-processing.
Only timecards in the approved status flow to Spectrum. The integration handles three entry types: labor (with job, cost code, department, and pay rate), clock-in / clock-out events, and generic entries like PTO and Holiday. Each entry posts as a Pre-Time Employee Import record with the technician’s Spectrum Employee Code attached.
A dedicated weekly reconciliation flow re-processes the past week’s approved timecards. The flow checks an S3 store for existing sync records and skips any timecards already processed, so duplicates don’t slip through. This catches anything the real-time path may have missed due to timing issues, transient failures, or flow execution gaps.
When a PO is created in Spectrum, the integration matches the PO header to a ServiceTrade job (via custom objects on the PO) and posts each PO line as a job item on that job. Job items include the PO description, ordered quantity, item cost, vendor reference, and matched ServiceTrade library item and service line — so techs see what’s been ordered with the right cost coding already applied.
Failed invoices update the ServiceTrade invoice status to failed and add a comment explaining what went wrong, so AR can fix the source record. Missing prerequisites — like a customer without a Spectrum external ID, an employee record that doesn’t exist in Spectrum, or a salesperson without a Spectrum ID on their ServiceTrade user — stop the affected record and trigger an email alert to the support contacts you configure during setup.
Yes. Your Spectrum financial structure drives the integration — not the other way around. Spectrum Company Code, AR Customer code ranges, WO Site ID ranges, job number formats, AR Terms, Sales Tax Codes, cost centers, cost-center-to-GL maps, cost-center-to-price-method maps, and job-type-to-GL maps are all read from Spectrum and applied automatically. Your implementation team tailors the configurable pieces (template job, OH batch code, UDF usage, ignored job types, multi-cost-center logic) to match your Spectrum setup during onboarding.
Service lines flow to cost codes on time entries, branches flow to department codes, cost centers route to GL accounts and price methods through your configured maps, technicians map to Spectrum employees, and location state flows to PR work state and tax class codes. Multi-cost-center accounts can configure jobs to be created per cost center, and template-based job phases can be copied onto new jobs automatically — so Spectrum cost reporting reflects how your field teams actually operate.
The integration is event-driven and built on the AppXchange (Trimble Connected Community) platform — the same trusted middleware Spectrum customers already rely on. When data changes in either system, the change flows in seconds to minutes, not overnight. There are no manual files to upload, no scheduled imports to babysit, and no batch failures buried in a folder somewhere — failures surface where your team can act on them.