Platform Capabilities
Client Communication
Improve client communication, build trust, and reduce disputes through digital service summaries, online payments, and proactive work updates.
- Easily keep clients up to date to reduce disputes and emergencies.
- Prevent client disputes and turn-aways that disrupt techs.
- Deliver a rich, digital client experience that builds loyalty.
Built for Customers
Earn Loyalty, Grow Profits
Give your customers an online account to view all of the great work you do.
Give your customers an online account to view all of the great work you do.
Offer online reporting that shows the customer how well you take care of their facility and reduce their risk.
Turn repair quotes around faster and win more pull-through work
Send professional after-service reports of work summarized by AI to customers.
Proud to Serve 1,300+ commercial contractors
B&W focuses on getting the right things done right the first time – giving customers great service and valuable information.
Proud to Serve 1,300+ commercial contractors
B&W focuses on getting the right things done right the first time – giving customers great service and valuable information.
Simple Pricing
Office users are always free. Our subscription pricing lines up with your most valuable asset – technicians.
The Latest
Resources for Client Communication
You won’t make your customer feel good if you provide convenience, transparency, and avoid bad surprises. Those are the bare
Let’s play a word association game. When I say “customer service” what comes to mind? For me, it’s a toll-free
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See how ServiceTrade can improve your field service operations.