In a competitive commercial service market, landing maintenance agreements is your most valuable strategy for strengthening customer relationships and building future revenue streams. Sales reps and account managers are the face of your business to the customer, and they need easier ways to propose equipment maintenance agreements and provide accurate quotes for required repairs or replacements quickly. They also need to coordinate with the office, close business, and move on to the next opportunity. Yet for many mechanical contractors, building profitable proposals and managing sales opportunities and service agreements is a time-consuming, disorganized, and often frustrating experience.
Enter ServiceTrade — the purpose-built field service management platform designed specifically for helping commercial mechanical service contractors grow. Whether you’re managing a single territory or multiple divisions, ServiceTrade’s advanced sales functionality allows your team to turn opportunities into profitable, long-term customer relationships with less hassle and more confidence.
Why Contractors Choose ServiceTrade for Increasing Sales
Unlike spreadsheets, static price lists, or generic service or customer management software, ServiceTrade’s sales functionality is built on over 30 years of real-world mechanical industry expertise. It is purpose-built for the unique demands of selling preventive maintenance agreements. It automates the entire process—from proposals to front- and back-office operations—providing teams with a unified view of the customer, maintenance schedules, and sales opportunities. With seamless integration into your office systems, ServiceTrade automates proposals, ensures accurate contracts, facilitates efficient service delivery, and facilitates timely invoicing, all while delivering a customer experience that meets expectations on both performance and price. ServiceTrade eliminates:
- Long, expensive proposal cycles that drain resources.
- Missed revenue from disorganized or siloed sales data.
- Poor pipeline visibility and inaccurate forecasts.
- Lackluster proposals that fail to close deals.
Three Ways ServiceTrade Helps You Win
1. Build Profitable Proposals in Minutes
Creating complex maintenance agreements doesn’t have to be a grind. ServiceTrade offers a built-in labor and parts pricing engine and industry-specific proposal frameworks. The automated, end-to-end system enables sellers to build professional proposals that meet margin targets, and do it in less time.
- Capture a customer’s equipment list to create a complete maintenance proposal.
- Automate pricing using ServiceTrade’s pricing engine to ensure the right price and the right margin for each proposed job.
- Tap into a library of pre-built proposal templates for faster turnaround.
- Flexibly build proposals for single sites, multiple sites, or complete organizations.
2. Deliver Professional Proposals That Win Business
ServiceTrade provides all the information you need to craft modern, polished proposals that make it easy for your prospects and customers to say “yes.”
- Add flexible pricing options, such as good, better, best pricing, to fit any budget
- Use electronic delivery and e-signature to speed up approvals
- Present a sleek, branded experience that inspires confidence
3. Automate and Manage the Entire Sales Pipeline
From lead to signed agreement, ServiceTrade streamlines your entire sales process so you can know exactly what’s in the pipeline, what’s stuck, and what’s closing next. Real-time pipeline analytics enable sales leaders to track performance, coach their reps on sales processes and tactics, and build revenue forecasts efficiently.
- Organize sales activity with automated opportunity tracking.
- Monitor sales performance with visual dashboards.
- Manage multiple divisions, offices, and sellers in one place.
ServiceTrade is ideal for commercial mechanical contractors seeking to build sustainable growth through preventive maintenance and repair work. We’ve packed our platform with better visibility, accountability, and proposal efficiency. ServiceTrade is a complete, end-to-end system that helps mechanical contractors build better businesses, from the proposal through service delivery, accounting, and billing. We’re building every part of ServiceTrade so you can build stronger customer relationships, increase sustainable revenue, and win.
