Service management software that streamlines operations, optimizes field performance, and boosts sales and client retention.
Software for code-compliant fire and life safety inspections that reduce risk and drive revenue.
Parts management software to equip technicians and protect margins.
Service sales software for creating proposals and managing sales pipeline.
Where do you see yourself in five years? The interview question always seems difficult to answer because it’s hard to predict the opportunities that will come along with the career choices you make. Lauren Rice and Gaganjeet Singh recently celebrated five-year anniversaries with ServiceTrade. Let’s look back at how they got to where they are today.
Lauren Rice moved from piano sales to software sales when she joined ServiceTrade. At that time, she was one of six members of sales who divided her time between prospecting, conducting demos, and closing deals. Lauren’s path moved her from this hybrid sales role to an inside territory manager, to an outside territory manager, a senior territory manager, then to her current role as director of sales in the west. Lauren has a deep well of knowledge about our software, the customers she works with, the industry, and sales methodology. Lauren is a valued leader in ServiceTrade’s 40+ person sales organization, a culture driver, a hard-working tradeshow socialite, and an active social media maven.
Lauren speaks at a recent virtual conference.
Gaganjeet (“G”) Singh started at ServiceTrade in customer success in 2016 when onboarding and support were the only services the company offered. G came into ServiceTrade with a drive to tackle complex cases and quickly became the guy to go to for onboarding larger, more challenging accounts. G was one of ServiceTrade’s first technical account managers, he developed the first PartsLedger mobile app, and along with VP of Customer Success James Jordan created professional services focused on customer needs that became a service offered by a team of engineers. G’s trailblazing path at ServiceTrade has taken him from customer support specialist, to onboarding engineer, to technical account manager, to now a software engineer in R&D.
Gaganjeet “G” (at right) on stage at the Digital Wrap Conference.
You don’t have to jump to a new company every 18-24 months to advance your career if you find a company that will invest in you. We think it’s a lot more fun and rewarding to expand your skills, take on new responsibilities, and earn promotions with compensation increases that match your growth.
If you want to work in a company that will help you get where you want to go, join us at ServiceTrade where we’re adding new members to every department.
Fire and life safety work doesn’t look the same for every contractor. Some teams focus primarily on recurring inspections and compliance reporting. Others balance inspections with service calls, repairs, and ongoing maintenance across multiple sites and systems. Many fire protection businesses fall somewhere in between—managing a mix of scheduled inspections, emergency service, deficiency tracking, and […]
Mechanical inspections don’t look the same for every contractor. Residential teams need to move fast, stay consistent, and clearly communicate results to customers. Commercial contractors often need more capabilities—like detailed asset tracking, preventative maintenance, and help staying compliant. Many mechanical businesses sit somewhere in the middle, handling a mix of both. The problem? Most inspection […]
