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William Chaney Shares Insights and Retention Strategies to Help Contractors Address the Labor Shortage in Fire & Safety Journal Americas

In the May 2025 issue of Fire & Safety Journal Americas, ServiceTrade CEO William Chaney shared perspectives, motivators, and goals we learned from ServiceTrade’s 2025 Technician Insights Report. These insights, gathered from a survey of 650 fire and mechanical service technicians, highlight what matters most to service technicians as they perform their daily jobs. Read the article for a Q&A that reveals the best strategies to attract and retain top talent, streamline operations, and grow the commercial field service workforce. 

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