Mobile Field Service Management for Commercial Service Contractors
We create industry-leading customer engagement and field service management software that helps commercial service contracting businesses grow.
To excel in customer service, you first need your field service management operations in order. Our mobile and web application are user friendly for field technicians, office admins, and company management.
Schedule & Dispatch
Schedule recurring work and respond to customer calls. Never miss another service opportunity.
The best way to ensure the success of your field service management organization is through amazing customer service. ServiceTrade makes impressing customers and earning more revenue part of your everyday operations.
Offer customers an online portal where they login to see their service history (with reports, paperwork, pictures and videos!), request an appointment, and see a reminder of their upcoming appointments.
Quotes for repair, or pull-through work, include photo or video evidence of the problem along with your estimate so the customer understands the problem. A big green APPROVE button makes it easy for them to say yes.