Mobile Field Service Management for Commercial Service Contractors

We create industry-leading customer engagement and field service management software that helps commercial service contracting businesses grow.

Operational Efficiency

To excel in customer service, you first need your field service management operations in order. Our mobile and web application are user friendly for field technicians, office admins, and company management.

Schedule & Dispatch

Schedule recurring work and respond to customer calls.  Never miss another service opportunity.

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Track the Tech

ServiceTrade displays the status of your most important asset – your techs. See customer service status updates minute by minute.

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Native Mobile Applications

Our iOS and Android applications guide technicians through intuitive workflows to perform their work and collect important data.

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Go Paperless

ServiceTrade digitizes your existing forms to minimize the training required to go completely paperless.

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Software as a Service (SaaS)

SaaS means that your data is available to everyone in the office and in the field. Employees can work and dispatch from home without disruption.

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Advanced Reporting

You can’t manage the success of your service business if you can’t measure it. Monitor key data in real-time and respond on a dime.

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Accounting Integration

ServiceTrade integrates with accounting applications like Sage Intacct, QuickBooks, or Deltek ComputerEase to eliminate double data entry.

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Integrate with Everything

ServiceTrade’s open APIs mean that your customer service data can be shared with other open-API apps like your CRM, email platform and website.

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Support and Services

Our services team will get you up and running and help find new ways to use our technology to solve your business problems.

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See how to streamline your service operations and lock in your customers.

Customer Engagement That Increases Revenue

The best way to ensure the success of your field service management organization is through amazing customer service. ServiceTrade makes impressing customers and earning more revenue part of your everyday operations.

Customer Portal

Offer customers an online portal where they login to see their service history (with reports, paperwork, pictures and videos!), request an appointment, and see a reminder of their upcoming appointments.

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Service Link

Send your customers an online after-service report that’s chock full of multimedia, and is always online and always available.

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Online Quotes

Quotes for repair, or pull-through work, include photo or video evidence of the problem along with your estimate so the customer understands the problem. A big green APPROVE button makes it easy for them to say yes.

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Collect signatures in the field

Verification in the Field

Get customer approval with a digital signature right in the tech’s mobile app.

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Customer Reviews

Collect online reviews from your happy customers and put them online where they boost the visibility of your business to prospects.

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See how it can work for you.



4.7/5 stars on

 

See ROI quickly with fast implementation and onboarding from our experienced Customer Success team.

  1. Get a demo

  2. Onboard with our help

  3. Streamline your service operations and GROW!