5 Steps to Growing Pull-Through Repair Revenue

In a tight labor market, many service contractors are at capacity, with no room to take on new customers. To continue growing at such a time, businesses must find ways to increase revenue from existing customers. In fact, ServiceTrade’s recent…
raising service pricing

Raising Prices During Inflationary Times and Beyond: Part II

In Part I of this series, I shared my thoughts on how a service contractor's Digital Wrap enables them to routinely raise prices while retaining customers. We talked about (a) the importance of consistently presenting your brand as a premium…
Raising service prices banner

Raising Prices During Inflationary Times And Beyond: Part I

What Should I Do About Inflation? Give ‘Em a Big Ass Price Increase! The most efficient way to grow revenue in your business is to increase the price you charge for the services that you provide. Sounds easy, right? Well, it can be if you…
,

Don't Use Residential Software for a Commercial Service Business

Commercial and residential service contractors work completely differently. So why would a commercial contractor adopt service management software designed for residential contractors?     While they work in similar fields…
,

2020 COVID-19 Impact on Fire Protection Contractors - Through November

A data study of what happened in 2020 (the great dumpster fire.)   Since March 2020, the fire protection contracting industry has been reeling from the impacts of COVID-19. In the early days of the pandemic, when cities and states…
, ,

Get Ready for Greedy Growth - Build a Lasting Competitive Advantage During an Economic Turndown

“When others are greedy, be fearful. When others are fearful, be greedy.” Warren Buffet is the third richest guy on the planet, and he is known for taking a long view on wealth creation. According to Buffet, when the good times are rolling,…
, ,

Service Contractor Data Analysis Part 2: Measuring the Recovery from COVID-19 (July 31 Update)

Since March, the facility service contracting industry has been reeling from the impacts of COVID-19. Appointment volume dropped 29% in March and flatlined in April across the US and Canada according to ServiceTrade usage data. [read part…
,

The Silver Lining For Service Contractors

Despite all the bad news in these unprecedented times, there is a silver lining for facility service contractors. There are signs of hope around the edge of this dark cloud. According to indicators like the skyrocketing unemployment rate, International…
, ,

How We Work From Home - Advice for Scattered Managers

Working from home can be just as productive as working in the office, but it requires some changes in how you manage your team. I asked ServiceTrade's department managers to share the tools, management tips, and new ways of working that are…