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Lead Prospecting Guide for Tech-Savvy Contractors

For commercial service contractors, connecting with prospects that are responsible for facility management has historically been a tremendous challenge for the following reasons: Finding the decision maker is challenging Discovering their contact information is difficult Bypassing the gatekeeper is impossible LinkedIn is the centerpiece of a host of technology available to overcome these challenges. From prospect discovery to initial […]

Password Headaches? Some Simple Advice to Ease the Pain

Cloud applications are like banks: Your money is much safer under lock and key at the bank than it is under your mattress because anyone can “hack your house.”   Bank security is as good as it gets, but like a bank, your data is only as secure as the keys to the vault; your password(s). […]

Nearby Now & ServiceTrade Can Improve Your Local Search Results

Consumers no longer turn to the yellow pages, newspaper ads, or direct mail to find the best service contractors. Instead, they turn to Google to answer the question “Who should I call?”  To address this change ServiceTrade is happy to announce an integration with Nearby Now, a tool that helps the best service contractors showcase their great reputation online and improve local search results. […]

Cloud Computing & Service Contractors – A Perfect Match

Service contractors need the cloud, but over and over again we see companies that are confused or unsure about how moving to the cloud will affect the operations of their business. Change is scary.  As human beings, we are wired to avoid change, especially when it concerns a switch from what we are use to. Cloud […]

What is Great Customer Service Worth? About 20% and $41 Billion.

Unless you’ve been living under a rock recently, you know that Uber is a taxi service start-up that connects drivers with folks who need a ride. As a business, Uber connects riders and drivers (just as a taxi service does) and they collect a 20% fee on top of what is paid to the driver. […]