5 Liability Management Tips for Fire Protection Contractors

It’s the unwelcome event many fire and life safety contractors have experienced and many others dread. A letter arrives. You’ve been listed in a liability claim. 
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10 Technician Dispatch Tips to Keep Profits High & Schedules Moving

A commercial service company with an inefficient dispatching system might have technicians traveling great distances from call to call with no rhyme or reason as to which customer gets serviced when or by whom. Without effective technology…
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10 Years, 1000 Customers

ServiceTrade Turns 10 Years Old 10 years and counting  Ten years ago, ServiceTrade was born when fire and life safety contractor DunnWell was sold. A proprietary internal project called ServiceNet became the jumping…

ServiceTrade Acquires Assets of Asurio

The combination will empower specialty contractors to reduce risk and streamline inspections.   Today, we’re excited to announce the acquisition of specific assets from life safety inspection software company, Asurio.…
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The ServiceTrade + Sage 300 CRE Integration Streamlines Processes and Enables Quicker Invoicing

The ServiceTrade + Sage 300 CRE integration streamlines accounting processes, saving time and staff resources, all while getting invoices to customers faster.  For ServiceTrade contractor, Total Fire Protection, the integration has had a…

5 Steps to Growing Pull-Through Repair Revenue

In a tight labor market, many service contractors are at capacity, with no room to take on new customers. To continue growing at such a time, businesses must find ways to increase revenue from existing customers. In fact, ServiceTrade’s recent…
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Lessons from VSC Fire and Security: How Centralized Customer Data Drives Efficiency and Revenue

The strategic team at VSC Fire and Security has never shied away from technology. Even before the first service management software solutions hit the market, VSC was utilizing a custom-built database to streamline the creation of their building-specific…
raising service pricing

Raising Prices During Inflationary Times and Beyond: Part II

In Part I of this series, I shared my thoughts on how a service contractor's Digital Wrap enables them to routinely raise prices while retaining customers. We talked about (a) the importance of consistently presenting your brand as a premium…
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Raising Prices During Inflationary Times And Beyond: Part I

What Should I Do About Inflation? Give ‘Em a Big Ass Price Increase! The most efficient way to grow revenue in your business is to increase the price you charge for the services that you provide. Sounds easy, right? Well, it can be if you…