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Give Yourself a Raise – 5 Ways Service Contracting Software Puts More Money in Your Pocket

One of the consistent themes we hear from our service contractor customers is how expensive, slow, and cumbersome basic administrative tasks become when they attempt to scale their business with their on-premise PC server-based applications.…

5 Tips for Spotting "Good Software"

As ServiceTrade grows, I am reflecting on the responses we get from customers on their purchasing criteria for service management software.  As it turns out, buying software is not much different than buying anything else you might consider…

If Communism Failed, Why do Software Vendors Continue to Embrace It?

With the winter games taking place in the former Soviet Union this month, it got me thinking about “Software Communism” - the practice of central planning by a single vendor that prevents the users from ever leaving. At the AHR Expo in NYC,…

New Year’s Resolution – No More PC Apps!

Software as a Service (SaaS) is the only architecture for business applications that small and medium-sized companies should consider purchasing in 2014.  Period.  In my mind this battle had already been fought and won by SaaS, but I continue…
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Why Cloud Applications are Perfect for Small Service Companies

If the thought of new software for running your field service business brings on pain, remorse, indigestion, or any other unpleasant malady, this blog post is for you.  Software that is well designed and delivered to you as an Internet application…