Entries by Shelley Bainter


ServiceTrade Announces Mechanical Trades Advisory Board

New group to help mechanical leaders solve their most pressing technology challenges ServiceTrade, a leader in purpose-built software for commercial contractors, announced the formation of a distinguished Advisory Board to provide strategic guidance and support the company’s growth in the commercial mechanical market, deepening ServiceTrade’s role as a trusted advisor to mechanical executives.  The Advisory […]

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Don’t Use Residential Software for a Commercial Service Business

Commercial and residential service contractors work completely differently. So why would a commercial contractor adopt service management software designed for residential contractors?     While they work in similar fields — HVAC, plumbing, electrical — commercial and residential service contractors work in altogether different ways. Three key differences highlight the complex work demands that face […]

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LifeSafety Management: Streamlining Data Collection

Managing Disparate Systems LifeSafety Management (LSM) is a premier fire protection and life safety company that has serviced the South Florida area for over 20 years. LSM understands the importance of maintaining a safe environment for both people and property as they service all types of fire alarm, fire sprinkler, fire suppression, and security systems, […]

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AAA Fire Protection: Simplifying Inspection Reports

Complicated Inspection Reports AAA Fire Protection is a full service fire protection company headquartered in Seattle, WA with technicians that are equipped and organized to provide service throughout Western Washington. Servicing such a large region means that AAA has a large number of jurisdictions that they interact with on a daily basis, all with different […]

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Sterling Industrial Refrigeration: Keeping Customers in Compliance

Time-Consuming Procedure Sterling Industrial Refrigeration, Inc. was formed in May of 1995 to provide the highest quality refrigeration design/build services to the food processing industry. Their technicians work with hazardous refrigerants, daily, and are required by governing bodies, such as OSHA and the EPA, to document their work to maintain compliance. Sterling’s customers are routinely […]

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10 Ways to Clean Your ServiceTrade Account

A lot of us are spending extra time at home cleaning out closets and getting things organized. Why not do the same with your ServiceTrade account? Organizing your ServiceTrade account will give you: More accurate and complete data and good data management habits. Improvements in your process that will make things easier for technicians and […]


How ServiceTrade Helps Commercial Service Contractors Practice Safe Social Distancing During COVID-19 Pandemic

ServiceTrade is software that helps your team practice safe social distancing during the COVID-19 pandemic. Service Managers have visibility to everything, whether they are at home or on the road. Technicians limit interactions with customers and other employees. Front office staff work from home without missing a beat. Salespeople quote what needs to be repaired […]